So 09-008/15 is now available in NA market? I don't believe it fixed the SMS issue.
Yes, it is now available in at least the US, not sure about Canada. I just got a phone call from corporate customer service about it. I had called back in October of 2014 about the issue with resume and SMS. I was told that they are swapping out the Bluetooth module and updating the software (not the navigation unit software, but the infotainment system) with a new version they just released to fix phone connectivity issues and SMS issues with updated phone and OS support. Once I have the TSB performed I will write back if it fixed the SMS issue or not.
Definitely interested to hear how this goes.
Anyone have the details for TSB 06-002/13. It has to do with " A Clacking Noise When Starting To Move Vehicle While Steering Wheel Is Turned To Full Left Position". Thanks!
I just picked my CX-5 up after having TSB 09-008/15 performed. I can't tell it fixed anything. It still takes several minutes to load up contacts and there is still an issue with SMS sync not working. I am not completely sure they updated the radio software either ( I know how to view the current software that is on my radio but I am not sure what the current version is). I don't have an iPod/ iPhone so I am not sure if it fixed the play back issue or not.
What model iPhone do you have?
I don't have an iPhone. I use Android.
Somewhere in this forum someone posted a scan of the TSB from the Mazda system. Do a forum search, find it print it out, then go to the dealer and show it to them, and tell them you are having the same issue. The problem is if you talk on the phone, they just give you a run around. Make a service appt. , bring in the print out and tell them you want it applied to your car.
Great advice. Thank you very much! I'll do exactly that. Frustrating that you have to jump through hoops even after they acknowledge a problem.
This is what I did as well. Took about 4 business days for them to get the parts and install them in my car.I think it depends on your dealership. I have a 2014 Touring and all I did was call up my local dealership and told them the TSB number over the phone. The woman recognized it and went ahead and ordered the replacement module for me and I went in and had it installed a couple days later with no pushback from them.
I think it depends on your dealership. I have a 2014 Touring and all I did was call up my local dealership and told them the TSB number over the phone. The woman recognized it and went ahead and ordered the replacement module for me and I went in and had it installed a couple days later with no pushback from them.
(in regards to the bluetooth module) My dealership supposedly ordered the part last week. This morning I got a call from them saying that it was back-ordered - and no estimate of when they'll get it. I'm hoping that someone manages to get a copy of the full TSB and posts it here...