Woodys2718
Member
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- 2016 CX 5 GT AWD, Tech & IActivesense
I didn't think there was such a thing as non-synthetic 0w-20 either... hmmm???
In any case, I can't believe you are posting this publicly. If I were your boss and I saw you volunteering this type of information about the incompetence of my dealership publicly, I would likely fire you for poor judgment. This does not reflect well on the dealership you work at. We have other forum members from Calgary too.
I didn't think there was such a thing as non-synthetic 0w-20 either... hmmm???
OP had answered this on post #11:Burning some oil is normal IF the amount is within normal range for Car/Engine/Oil.
OP how much does described CX-5 burn? Is it .5 qt per 5K miles? More or less? How much exactly?
We use non-synthetic 0W20 oil, as for all Skyactiv cars we use that too, unless the customers request full synthetic. Filter is OEM. We always used this type of oil and filter. I think once, our new lube tech used 5w 30 accidentally, so we put it on a short 3,000mile interval so no harm would be done. We have it fully inspected every 30,000km and there are no oil leaks anywhere. We were surprised to see no sweating of gaskets either, so it's definitely being burnt. We replaced the PCV valve and that did nothing. We have to add about 1 litre every 4,000km. Air filter as well is fully OEM replaced every 30,000km as well as the cabin air filter.
But are you happy about this kind of oil consumption? No, I'm not!
Normally there is conventional 5W-20 oil. Once it reaches to 0W, it has to be at least synthetic blend. The dealer could be using 5W-20 conventional oil or cheaper 0W-20 synthetic blend.My thoughts exactly. If there is such a thing, it's not on the shelves of typical retailers.I didn't think there was such a thing as non-synthetic 0w-20 either... hmmm???
I was saying I'd not be happy if my CX-5 burns that much oil like OP mentioned. OP not only reported their shuttle CX-5 burns 1 liter of oil per 4,000 km (1 quart per 2353 miles), but also he noticed their customer's CX-5's have the same tendency of burning more oil as the miles piling up.I wouldn't be happy with that either. But just to be clear, no one has claimed any CX-5 burns that much and almost everyone who has reported the oil consumption of their CX-5, reports between barely detectable consumption between service intervals to no detectable oil consumption between intervals.But are you happy about this kind of oil consumption? No, I'm not!
(uhm) Why using non-synthetic 0W-20 oil would cause oil burning but using synthetic oil with the same viscosity wouldn't?If true, this could explain your observations of oil burning.We use non-synthetic 0W20 oil, as for all Skyactiv cars we use that too, unless the customers request full synthetic.
Using 5W-30 oil accidentally is not a big deal. In fact, Mazda recommends both 0W-20 and 5W-30 for all SkyActiv-G engines in Europe. In North American market 5W-30 is recommended in Mexico. Notice the average ambient temperature range suitable for 5W-30 oil is from -30C / -22F and it would do no harm in short 3,000 mile interval even in Calgary.That makes no sense. The viscosity of oil gets thinner with age. If you were trying to prevent harm, you would have drained the 5-30W immediately as that is when it would be most out of spec. As it aged it would naturally get thinner. Thinner oil flows more quickly which is very desirable during cold starts.I think once, our new lube tech used 5w 30 accidentally, so we put it on a short 3,000mile interval so no harm would be done.
So what's wrong with the report from OP? Are you saying he shouldn't be a whistle-blower? As the matter of fact, too many dealers, not just Mazda, don't use the oil which manufacture specified. It's a common practice for dealers using cheapest oil possible and not to cause any issues in the short term. For an employee in a dealer, saying the conventional oil is being used, as long as it's 0W-20, or even 5W-30, is not really a big deal and he doesn't see this is against company's policy! I actually very glad to see a post from an insider which makes people aware they should always ask their dealer what kind of oil they are using, especially for those free ones!Glad i'm not the only one thinking this...In any case, I can't believe you are posting this publicly. If I were your boss and I saw you volunteering this type of information about the incompetence of my dealership publicly, I would likely fire you for poor judgment. This does not reflect well on the dealership you work at. We have other forum members from Calgary too.
How can you accuse the dealership OP works for "has screwed up the oil type and has not serviced this vehicle correctly" by using non-synthetic 0W-20 oil? Our manual doesn't say synthetic oil is required. And even 5W-30 oil is recommended all over other regions. Any people knows a bit of oils will tell you using non-synthetic 0W-20 oil, or 5W-30 oil instead of 0W-20, would not cause oil burning as long as you change the oil at recommended interval. I don't see any "inconsistency" from his posts, hence I do feel his posts with picture is creditable.(trolls)
All to often it's the new forum member that comes on here and within the first five posts they are claiming something about the CX5 that just doesn't fit the mold that is the norm here.
Now if you are legitimate than you have already admitted that the dealer that you work for (and are throwing under the bus) has screwed up the oil type and has not serviced this vehicle correctly. With this being admitted by you it tells me that this particular CX5 is likely burning oil because your service dept incorrectly services it.
This is when it's great to have forum members like MikeM almost moderating this forum because they very easily point out your inconsistency in your story and expose you and so I conclude that you have failed to prove yourself or your story as nothing more than to likely be a lie
Well said.How can you accuse the dealership OP works for "has screwed up the oil type and has not serviced this vehicle correctly" by using non-synthetic 0W-20 oil? Our manual doesn't say synthetic oil is required. And even 5W-30 oil is recommended all over other regions. Any people knows a bit of oils will tell you using non-synthetic 0W-20 oil, or 5W-30 oil instead of 0W-20, would not cause oil burning as long as you change the oil at recommended interval. I don't see any "inconsistency" from his posts, hence I do feel his posts with picture is creditable.
This is not news that dealers are using wrong type of oil to service the cars. VW dealers were using non-synthetic 5W-30 oils all the time several years ago to service their 1.8T and 2.0T whereas 5W-40 (only available in synthetic form) was recommended. The end result, is class-action lawsuit for oil sludge on those turbo engines against VW of America!
It's very funny that the OP actually praised the CX-5 for its good quality in his posts, but been accused trolling and telling a lie!
So what's wrong with the report from OP? Are you saying he shouldn't be a whistle-blower?
As the matter of fact, too many dealers, not just Mazda, don't use the oil which manufacture specified. It's a common practice for dealers using cheapest oil possible and not to cause any issues in the short term. For an employee in a dealer, saying the conventional oil is being used, as long as it's 0W-20, or even 5W-30, is not really a big deal and he doesn't see this is against company's policy!
Only use 0W-20 with the American Petroleum Institute (API) symbol and ILSAC GF-5.
I declined the "free oil change" during the car purchase when I found out my Mazda dealer is using a unknown brand of 0W-20 oil.
I was saying I'd not be happy if my CX-5 burns that much oil like OP mentioned. OP not only reported their shuttle CX-5 burns 1 liter of oil per 4,000 km (1 quart per 2353 miles), but also he noticed their customer's CX-5's have the same tendency of burning more oil as the miles piling up.
We use non-synthetic 0W20 oil, as for all Skyactiv cars we use that too, unless the customers request full synthetic. Filter is OEM. We always used this type of oil and filter. I think once, our new lube tech used 5w 30 accidentally, so we put it on a short 3,000mile interval so no harm would be done. We have it fully inspected every 30,000km and there are no oil leaks anywhere. We were surprised to see no sweating of gaskets either, so it's definitely being burnt. We replaced the PCV valve and that did nothing. We have to add about 1 litre every 4,000km. Air filter as well is fully OEM replaced every 30,000km as well as the cabin air filter.
Why would your shuttle driver "settle down" when there's no customers on board? It would make more sense for her to drive the piss out of it when she didn't have customers on board and "settle down" when she had customers on-board. At least that's how I did it when I drove the Ski Shuttle Van for a lodge in Montana back in the 1980's. (laugh)
In any case, are you sure the car has been run it's whole life with ordinary, non-synthetic oil? I thought all 0-20W that met the GF-5 specification was synthetic. No? Please don't tell me your dealership simply uses 5-20W regular oil because the 0-20W will flow faster for those cold Calgary starts in the winter. Most engine wear happens when the engine is cold.
Not if it's burning over a quart of oil every 2,400 miles! I do not consider that acceptable. And this after only 60,000 miles? Me thinks your service guys don't really know what they're doing. Which is a shame considering they work at a Mazda dealership.