Update. Was in the dealership today for my taillight and asked about radio update. There is nothing. Called mazda and they said they are aware of the issue and are still working on it. How long does it take? I don't think it should be taking this long.
How long? Until people get rid of their cx5's!
Look, most people keep a car for 4-5 years, then
sell/. Seeing how some have had their '14 for at least one
year, Mazda is 20-25% there, with their stone walling.
It is like asking a deadbeat for $100 he owes you and each
week he says he doesn't have it, come back next week.
It won't get fixed , accept it. If it could easily be fixed, it would
have been done by now, certainly for the '15's. They will have a new
HU for '16 and this issue will only be further back in rear view
mirror.
Think about it- this defect is not a safety or mechanical defect,
not one magazine review has mentioned it and Mazda already
has your money- there is no reason for them to fix it. So, enjoy the lip
service. Call them a year from now and you'll get the same line.
Fwiw, I have a '15. Again, if this was fixable, do you really think the '15's
would ship with the same USB problem?