Sorry, I don't mean to beat a dead horse; however, my post was not directed to those who had already signed the petition; but, was in response to the post I quoted, which asked for the best way to communicate this issue to Mazda.
I don't have a vested interest in having the petition signed, other than being a CX-5 owner myself and wishing to have the head unit issues fixed. I find the several head unit shortcomings (malfunctions) annoying and believe that it was dishonest of Mazda to sell something which so obviously doesn't work as advertised and promised.
As to being a little more patient, Mazda has known about this issue for about a year and so far, the only thing they've offered are empty promises. Granted, I picked up my vehicle only 2 months ago, with 'eyes wide open' to the head unit issues; however, how can it hurt to continually prod Mazda to do the right thing and get it fixed. My being 'impatient' is the far less egregious offense compared to Mazda advertising, promoting and selling a product that doesn't work as advertised, IMHO.
I wouldn't bet the farm that Mazda will fix the problems of their own volition any time soon, either, considering their past history. Their habit of replying to dissatisfied owners with, 'It is operating as intended' to various legitimate complaints, gives you an idea of how committed they are to 'fixing' things.
