Have you reset the Average MPG through the App in the Infotainment console? It doesn't reset with every fill up even if you reset trip A or B on the instrument panel. At your next fill up, reset the average through the Fuel Economy Monitor App in the Infotainment console. Either do that or calculate manually when you reset Trip A or B.
Did this change on newer models?
On my 2013 CX-5 the Avg. Fuel Economy will reset automatically when Trip A odometer is cleared.