I bought a 2010 CX-9 GT w/bose/moonroof/navigation (guess kinda introducting myself here) a few days ago. In the finance process, I was offered an extended warranty, which being that I was in a mazda dealer, and the way the finance person was talking about it, I assumed was a mazda factory warranty extension. Of course we all know what assumtion does, but really the last thing in my mind was that this was some 3rd party warranty.
That said, we figured we would add on the warranty, which made it 60/60000 bumper to bumper instead of 3/36k.
Now had I been more diligent, I would have really looked at all the paperwork, and scrutinized the claims, but of course it was getting late, and I was tired from quite a few hours in the dealership...being under the impression it was a mazda corporation warranty extension, I signed, and closed the deal.
So the other day I finally open up all the paperwork and start looking over it, and realize at the top it says "Preferred Warranty", do a little googling, and indeed find that this is some 3rd party operation, with a very hard to find website, which is very unprofessional, and looks really shady. Most of the site is dedicated to talking about how they help dealers "maximize profit", etc.
http://www.sgifs.com/Contents/products_vehicle_service_contracts.aspx
So obviously I am a bit irked by this, and plan to cancel this warranty and get all my money back.
Yes, I shoulder much of the blame, because I should not sign anything without heavily scrutinizing it, but it was a lesson learned.
Has anyone else run into this with dealers trying to sell 3rd party warranty contracts on new vehicles?
One other thing, I found later that each use of the warranty is a $100 deductible, and the rental car coverage that the dealer mentioned is only 5 days at $30 a day. If this was a factory warranty, it would be a little bit pricey but palatable, the reality makes it a major rip off.
That said, we figured we would add on the warranty, which made it 60/60000 bumper to bumper instead of 3/36k.
Now had I been more diligent, I would have really looked at all the paperwork, and scrutinized the claims, but of course it was getting late, and I was tired from quite a few hours in the dealership...being under the impression it was a mazda corporation warranty extension, I signed, and closed the deal.
So the other day I finally open up all the paperwork and start looking over it, and realize at the top it says "Preferred Warranty", do a little googling, and indeed find that this is some 3rd party operation, with a very hard to find website, which is very unprofessional, and looks really shady. Most of the site is dedicated to talking about how they help dealers "maximize profit", etc.
http://www.sgifs.com/Contents/products_vehicle_service_contracts.aspx
So obviously I am a bit irked by this, and plan to cancel this warranty and get all my money back.
Yes, I shoulder much of the blame, because I should not sign anything without heavily scrutinizing it, but it was a lesson learned.
Has anyone else run into this with dealers trying to sell 3rd party warranty contracts on new vehicles?
One other thing, I found later that each use of the warranty is a $100 deductible, and the rental car coverage that the dealer mentioned is only 5 days at $30 a day. If this was a factory warranty, it would be a little bit pricey but palatable, the reality makes it a major rip off.
