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- Canada
Yes. If you don't know about Glock32's experience, you certainly have not been paying attention. Our concerns are based on facts, not assumptions.
My understanding is that Glock32's CX-5 was experiencing symptoms of a loose rocker arm. He took it to the dealer, they did the recall, and sent him on his way. Following the recall, he was still experiencing symptoms, so he brought the car back and they determined that the rocker arm had fallen off and the engine needed to be replaced.
If that's correct, that shows that the recall, which is a software update, does not correct the mechanical issue of a rocker arm that has already fallen off. Makes sense. What Mazda should be doing as part of this recall is treating loss of power complaints as if the rocker arm has already fallen off, and inspecting the engines to confirm this before swapping in new engines.
But back to the point.. I'd be more interested in seeing a case where someone buys a new car with CD, the dealer does the recall before delivering the car, but the car still experiences loss of power issues or needs to have the engine replaced because the rocker arm fell off. That would be almost infalliable evidence that the software doesn't do s***. I say almost because we don't how how the car was driven to load it onto the boat/train/truck and get it to the dealership - a lot attendant could have easily driven it in such a way that would cause the rocker arm to fall off before the car got to the dealership and the service guys had a chance to do the recall.