2017~2024 CX-5 Carplay nav and wireless charging issue

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2023 CX5 turbo
I just got back from a long road trip and no matter what I did I could not adjust the nav audio loud enough. I tried adjusting the radio all the way down before nav audio came on and then while nav audio was talking tried turning it up but that just turned up the radio. this is with apple car play and it was frustrating. 2023 cx5 turbo. I tried using the knob and tried upping the volume on the phone itself and nothing worked. the directions on the screen were great but would have to look at the screen and driving in Seattle traffic was not always easiest to do. Crazy thing is I get home and it starts working. makes no sense.

also the wireless charger would indicate it was on ie the green led would be lit up but would not charge either my wife's i14 pro or my i14 pro max. We were doing a 500+ days so you think they would have gotten some charge but literally if they were at 30-40% they could sit there for hours and not gain any charge.
 
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