Hi! Our CX-5 has been making a sound like there is a ball or something rolling and stopping whenever we start or stop quickly, and we think we've narrowed it to the dashboard area inside (though not 100%). The only thing we can think is when my wife had an accident 5 years ago something got...
I have an issue that is different but also involves the driver's seat. It seems loose in some way, where when I accelerate or hit the brakes it pops like it's coming out of track or something. It's driving me crazy. Anyone else have this? 2014 model.
I contacted my dealership and they said I had to call a number and answer questions about what issues I was having before they would schedule the work order for the BT replacement.
What issues does the new module fix (2014) and what answers should I give them for those that have had this...