Look at the post below which gives the VIN's affected. No it isn't all 2017 and up cars...
2020 CX-5 Mysterious battery draw
Here you go... The TSB simply refers dealers to call Mazda if a 2020 CX-5 or 2019-2020 CX-9 with the power liftgate won't start due to a low battery. Thank YOU!!www.mazdas247.com
Are you saying that all new style (2017+) should have the new part put in their car?
If you please, could someone give the tsb number? Thank you very much.
Posted in another conversation, but I'm in Canada, and on Friday, I took my 2020 CX-5 in for the first oil change (my VIN is in the affected range). The service advisor was aware of this and said the Mazda US usually gets the parts a bit earlier, so Mazda Canada should be following up soon as well -- I should expect to get a letter soon, then I can make an appointment. The service advisor had not seen the Mazda US letter. I showed him the letter from here, and he was not surprised. It's technically not a "Recall", but a special service program (as stated in the US letter). The difference is simplyl that a Recall has safety issues and involves more regulators. A special service program is for an non-safety related issue, but just Mazda doing the right thing to proactively correct this (instead of having owners wait for a problem to show up).Any update of such recall in Canada?
Thank you for the reply. Hope we receive the letter soon. Let me know if you hear anything.Posted in another conversation, but I'm in Canada, and on Friday, I took my 2020 CX-5 in for the first oil change (my VIN is in the affected range). The service advisor was aware of this and said the Mazda US usually gets the parts a bit earlier, so Mazda Canada should be following up soon as well -- I should expect to get a letter soon, then I can make an appointment. The service advisor had not seen the Mazda US letter. I showed him the letter from here, and he was not surprised. It's technically not a "Recall", but a special service program (as stated in the US letter). The difference is simplyl that a Recall has safety issues and involves more regulators. A special service program is for an non-safety related issue, but just Mazda doing the right thing to proactively correct this (instead of having owners wait for a problem to show up).
Note, I have not experienced any issues with the battery, but it's comforting to know that Mazda will replace the part so I don't have to be left wondering if I will be impacted at some unpredicable point in time.
Maybe not, but my letter, and the one posted above, directs you to www.mazdarecallinfo.comI don't believe this is a recall.
Got the same letter today. I've had no problems yet, but then again, I don't know that I've let the car sit for more than 2 days (okay, maybe once when it was new whhile I wated to drive it until I got the PPF. So, Do I subscribe to "if it aint broke...." or do it get it done?
my VIN falls in that range listed above, but when I go to mazdarecallinfo.com it shows "No recalls were found for your vehicle at this time "
If your car falls in the VIN range, you don't need to wait for a letter.Thank you for the reply. Hope we receive the letter soon. Let me know if you hear anything.
Even in Canada?If your car falls in the VIN range, you don't need to wait for a letter.
Mazda Canada does not yet have a large supply of the replacement part. So if you are experiencing a problem, they will of course fix it (like for Jkey). But if you have not experienced a problem, you should just wait for the letter to come out (at which point Mazda Canada will have a supply of the replacement part to do a service campaign for all cars in the affected range).Even in Canada?
But I'd at least like to know exactly where and what the tech is working on, so does anyone happen to know what the PLG is called in the service manual, or where it's physically located in the vehicle?
I believe it's located behind the left rear interior trim - #26 in this diagram.
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I was shown a diagram that had the Power-Liftgate Control Module near the right rear wheel. They told me they had to unbolt the rear seat to access it. They also fully removed the floor from the cargo compartment.Yes thanks for the reply, and I'd seen that diagram previously while researching this part. The only thing in the service manual that matches the left side location is the RBCM that I mentioned in my first post. However, the drawing of the RBCM in the service manual doesn't look very much like the parts in the photo that you posted. The service manual shows the RBCM being a computer with multiple connectors, but the PLGs in your pic don't appear to have that construction. But perhaps the connector ports would show up with a side view.
I was shown a diagram that had the Power-Liftgate Control Module near the right rear wheel. They told me they had to unbolt the rear seat to access it. They also fully removed the floor from the cargo compartment.
Unfortunately I wasn’t able to press to observe the work up close due to C-19 restrictions ... it was a bit disconcerting.