Hey everyone! First post and its a doozy..
At the end of March (30th?) I bought a brand new 2016 CX-5 AWD GT with i-Activesense. Fully loaded.
This Sunday (5/15/16) I notice there's a puddle of oil in my garage... my brand new CX-5 (3,200 miles and ~1.5 month old) is leaking oil.
I made a service appt. Tuesday, hoping it was just a drain plug that wasn't torqued correctly. No such luck.
The service manager tells me Wednesday that the leak is coming from somewhere in the lower block and I may be in the loaner (2016 CX-5 touring base that smells bad) for a while. (headshake
Apparently they are in contact with Mazda about how to proceed. I haven't heard back from the dealer since then but I guess I should just let them take their time in case I need to lemon law it.
Has anyone had this happen to them? How good is Mazda with this sort of thing? If I push for a replacement car, how likely am I to get one? How would you proceed? Let them take their time or call for updates?
Also, the exhaust always smelled... off. Perhaps it was burning oil too? Does your CX-5 exhaust smell weird?
Thanks everyone. I'm sad this is my first post. I loved the car until I realized it was a lemon. (sad2)
To make matters worse, I seem to have no luck with cars.. I previously drove a 2010 Golf TDI 2-door that was part of the diesel emission scandal and my 2016 Golf 4-door that was on order had to be canceled because of the scandal. The 2-door was getting replaced with a 4-door because my first child was on her way. I was going to deal with the 2-door annoyance until the scandal settled but then it was added to the Takata airbag recall as well. I went to get a 2016 civic but it had a catastrophic engine failure recall and ongoing entertainment system recalls. I also looked at the 2016 Legacy and it just had a catastrophic steering column failure recall. I reluctantly went SUV with the CX-5 because it was supposed to be rock solid reliable according to consumer reports... now this.
(gah)
At the end of March (30th?) I bought a brand new 2016 CX-5 AWD GT with i-Activesense. Fully loaded.
This Sunday (5/15/16) I notice there's a puddle of oil in my garage... my brand new CX-5 (3,200 miles and ~1.5 month old) is leaking oil.
I made a service appt. Tuesday, hoping it was just a drain plug that wasn't torqued correctly. No such luck.
The service manager tells me Wednesday that the leak is coming from somewhere in the lower block and I may be in the loaner (2016 CX-5 touring base that smells bad) for a while. (headshake
Apparently they are in contact with Mazda about how to proceed. I haven't heard back from the dealer since then but I guess I should just let them take their time in case I need to lemon law it.
Has anyone had this happen to them? How good is Mazda with this sort of thing? If I push for a replacement car, how likely am I to get one? How would you proceed? Let them take their time or call for updates?
Also, the exhaust always smelled... off. Perhaps it was burning oil too? Does your CX-5 exhaust smell weird?
Thanks everyone. I'm sad this is my first post. I loved the car until I realized it was a lemon. (sad2)
To make matters worse, I seem to have no luck with cars.. I previously drove a 2010 Golf TDI 2-door that was part of the diesel emission scandal and my 2016 Golf 4-door that was on order had to be canceled because of the scandal. The 2-door was getting replaced with a 4-door because my first child was on her way. I was going to deal with the 2-door annoyance until the scandal settled but then it was added to the Takata airbag recall as well. I went to get a 2016 civic but it had a catastrophic engine failure recall and ongoing entertainment system recalls. I also looked at the 2016 Legacy and it just had a catastrophic steering column failure recall. I reluctantly went SUV with the CX-5 because it was supposed to be rock solid reliable according to consumer reports... now this.
(gah)