bond007taz
Member
- :
- Mazda CX-7
So i got the Mazda Sales Survey that the dealer told me about. The interesting thing is due to all the issues I had with the dealer and getting my CX-7 the sales guy called over the owner to talk to me because I told the sales guy I would not be able to check "very satisfied" for every box. The owner came over to talk to me and wanted to make sure that I talked to him before I filled out the survey in case something was below "very satisfied". The funny thing is that he asked me to check "very satisfied" for everything and if had anything negative to say that I was to the "comments" section. I told him that I would fill it out based on how I was treated. I finally got in touch with him on thursday asking why the sales guy hasnt called me since the sale and he assured me that he would call me as soon as he got back from training which was on friday. So no call yet... does the dealer really care about the survey - will things get better if I tell them they are going to get a bad grade?