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- 2014 QX70 AWD
For those having Transmission Issues with their CX-5
- Thread starter jeisensc
- Start date
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- Plano, Texas, USA
I don't think slippery or winding roads = heavy rain. As long as you don't set your curise control speed too fast and in the heavy traffic on the highway, I don't see anything wrong by using cruise control in the heavy rain. Use your own judgment when use the cruise control.
Any "experienced driver" should know that using cruise control on slippery roads is VERY dangerous.
In heavy rain your car can hydroplane. With speed control engaged when this happen it could try to accelerate during this period resulting in a spin out.
runtohell121
Member
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- 2014 Mazda CX-5 Touring AWD Soul Red
Don't remember which day it was.. but it was the weekend where the Bay Area had heavy rain and strong wind.. and that could be one of the possible causes...
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- Plano, Texas, USA
Heavy rain doesn't necessary cause slippery road condition if the highway has a good drainage system. Hydroplane is caused by water accumulation, faster vehicle speed, and bad tires, not caused by heavy rain itself. Sometimes light drizzle with light amount of oil from exhaust pipe left on the road surface will cause slippery condition too!
True. And while a well built highway can drain relatively well when new, after years of use, wear patterns created standing water that encourage hydroplaning at relatively slow speeds. Even without wear patterns, multi-lane highways are so wide there is never enough slope to totally prevent any car from hydroplaning during hard rains, especially at speeds around 60-70 mph. A lot of this can be mitigated by tires with a lot of tread left and a tread pattern that is especially good at water evacuation. However, in the actual world, most cars don't have ideal tread depth or the best tread patterns for water evaluating.
While in some intense rain squalls in the mountain passes these Continental Extreme Contact DWS tires performed admirably in heavy rain on my old Maxima. Very good water pumpers IMO.
flyfisherdon
Member
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- 2015 Mazda GT w/tech
X2
As my old grandpa used to say "when ignorance is bliss. tis folly to be wise"
Don
Just found this on Snopes: http://www.snopes.com/autos/techno/wetroad.asp
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Same thing happened to me this week. Started it up in morning and four dash lights came on; engine check, TBS, traction control, AT. Turned engine off and restarted and only engine check light came on solid. It drove fine for four mile trip. Later in day drove three miles and in traffic engine rev'd high and transmission was disengaged. I drifted to curb and turned engine off. Upon restart transmission was okay and went straight to dealer. It had codes; P0847 (transmission pressure switch = low) and P0780 (shift malfunction). I had found a TSB that stated the TCM firmware should be updated if this occurred here and here. Dealership updated TCM firmware and now my CX-5 seems fine.
This TCM firmware update fixes problem for VIN; 2013-2016 CX-5 JM3KE******100001 - 599999
Apparently the transmission fluid pressure sensor can read low due to contamination with age and then computer disengages transmission to prevent damage. The TCM firmware update prevents this from happening by loosening the pressure sensor tolerances. This update appears to have fixed my 2014 CX-5.
UPDATE: After five months the problem has not happened again.
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- 14CX5, 14-3, 20MX
I thought I'd include our experience here, too. 2014 CX-5, GT+tech, ~85k
* Several dash lights (including CEL) lit up right away when the car was turned on.
* Drove normally for about 1/2 mile and came to a stop normally at a light.
* Still in D, the transmission had entirely disengaged (no power at all) when trying to accelerate from the full stop.
* Turned the car off (possibly with it still in D), and then back on again. (Warning lights were still on.)
* Accelerated normally for about 400 ft.
* Then RPMs shot up, the car slowed down, and suddenly felt like it had little or no power. (This sounded like limp mode when my wife described it to me.)
* Very shortly after that (a few seconds), the transmission completely disengaged and she coasted to the side of the road.
* I showed up after that, and the car started normally, but we didn't want to risk pulling it back into traffic at that time/location. We called for a tow, and the tow truck driver drove it up onto the flatbed.
The dealer pulled a few codes (I still need to get them), and updated the PCM per a service bulletin (don't know which one yet). They said they didn't think the update would have fixed the symptom described and they suggested replacing the transmission. That sounded like a pretty big hammer to me because they weren't able to reproduce the problem. They drove it around locally for a couple of weeks (about 40 miles) to see if they could reproduce the problem, with no luck. Now we have it again, and we're trying to keep our drives local until we have a better sense that we're in the clear.
I'm hoping CC58's description is accurate here -- that the TCM update is the fix. (My dealer called it the PCM -- powertrain or transmission, I guess, but it sounds like it's the same thing to me!)
* Several dash lights (including CEL) lit up right away when the car was turned on.
* Drove normally for about 1/2 mile and came to a stop normally at a light.
* Still in D, the transmission had entirely disengaged (no power at all) when trying to accelerate from the full stop.
* Turned the car off (possibly with it still in D), and then back on again. (Warning lights were still on.)
* Accelerated normally for about 400 ft.
* Then RPMs shot up, the car slowed down, and suddenly felt like it had little or no power. (This sounded like limp mode when my wife described it to me.)
* Very shortly after that (a few seconds), the transmission completely disengaged and she coasted to the side of the road.
* I showed up after that, and the car started normally, but we didn't want to risk pulling it back into traffic at that time/location. We called for a tow, and the tow truck driver drove it up onto the flatbed.
The dealer pulled a few codes (I still need to get them), and updated the PCM per a service bulletin (don't know which one yet). They said they didn't think the update would have fixed the symptom described and they suggested replacing the transmission. That sounded like a pretty big hammer to me because they weren't able to reproduce the problem. They drove it around locally for a couple of weeks (about 40 miles) to see if they could reproduce the problem, with no luck. Now we have it again, and we're trying to keep our drives local until we have a better sense that we're in the clear.
I'm hoping CC58's description is accurate here -- that the TCM update is the fix. (My dealer called it the PCM -- powertrain or transmission, I guess, but it sounds like it's the same thing to me!)
I'm wondering if the occasional fluid change might prevent said contamination of the pressure sensor. I'm also wondering if the contamination might be some sort of residue buildup on the switch from old fluid.
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- 2023 CX-5 2.5 Turbo AWD Auto
RIP 8/23:2013 CX-5 Sport FWD Auto 120k
My thoughts exactly. I was kind of alluding to that under the transmission fluid analysis thread. Its easier for Mazda to bump the software threshold up on that pressure sensor rather than go, whoops, maybe that fluid isnt lifetime with respect to the transmission components
Software adjustments are always a cheap out to mechanical problems , and if it is in fact that, then they should recommend a fluid change. This TSB wouldn't have been generated if they hadn't have seen quite a few problems like this.
Nigel Tufnel
Member
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- 2007 Mazda 3 5-door
I had a 2007 Mazda 3 hatch where I used manual mode for engine braking all the time and it worked great. Unfortunately Ive tried the same with my 2019 CX-5 and it doesnt really work at all, it barely slows the car down. Maybe safety programming override by the computer or maybe the car is just too heavy for it to be effective.
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123373
True I travel ithe NJ turnpike from exit 3 to 9 or 16w for work once or twice a week and if your doing 90 its too slow.
Hello!
I own a Mazda CX5 2013 touring 4 CYL, 2.0L, Skyactive that has 83K miles on it (San Diego, CA).
I bought this car in 2015, it had about 16K miles on it, directly from the Mazda Dealership with an expectation that this is a safe car and that it will drive at least 200K. However, about 2 weeks ago while I was driving, I lost control over my car. The console warning lights came on (same as mentioned above), I lost a control of my car before it stopped moving in the middle of the street. This created a very dangerous situation where I could have hit somebody or hurt myself and my passengers.
#00198656 my case number:
I decided to take my car to the Mazda dealership after stopping at a small repair shop by my house where they ran a quick diagnostics and where they informed me that it was a computer issue (basically, the computer was not talking to the car. The mechanic suggested to take it to the Mazda dealership as soon as possible) on Monday April 22, 2024.
I went to the dealership and explained what happened and how unsafe I felt. The service intake person, Antonio, did not listen what I had to say but tried to tell me that my car did not start back on since I didnt put it "on park" and probably it was "bad battery" problem but they would have to run the diagnostics for $199 no way around that. I felt like I was belittled and my safety was not taken seriously so I decided to go to a different dealership hoping to get better customer service. However, on my way out, my car started "acting up" again and I lost the control over the car. Thankfully, it did not happen on the freeway and I didnt get into an accident. I had no choice to leave my car there and pay $199. It took a day or two, Antonio called me and said that it "might" be an alternator issue and it might need to be replaced. I asked about the computer issue since they never listed that as an issue. It took another day, he called me back and said that it wasn't an alternator issue after all, it was now a transmission valve issue (computer issue!!!) and it costs about $3000 for me to fix it but also noted that it still might not fix the overall issue. Since my car is 3000 miles over 80K mile warranty, I would have to pay for it.
I Here I am 83K miles later and my car is a lemon (Transmission Valve issues). After escalating this issue to Mazda USA. Mazda is asking me to invest another $750 (They are covering $1243.27 portion, so it was never $3000 as a total) to replace the valve now, on the issue that is a manufacturing problem that is nothing to do with miles driven and might not even fixed the issue. According to my research and people's comments above, I have learned that this issue has been known to MAZDA USA from 2013 and had happened to the same exact models at 5000K, 18K, 27K, and my 83K (not even counting all the troubled cars in) miles. Not only am I disappointed in the current condition of my car but how lightly Mazda is considering the safety on top of the poor customer service after being Mazda customer for 8 years. As you can hear from the recording, their concerns stop at certain "year and milage" on the car. My car is "too old" and "too high on miles" for them to care. Please, note that you will be only valuable to Mazda if you are driving a "NEW" model! I was lucky that I didn’t get into an accident since my car lost control during the drive and when I originally described the issue on my arrival to the Mazda dealership they still let me to drive away with this car. Furthermore, Mazda does not care that there are so many 2013 CX5s driving on the road now that have the same problem. They should have been recalled years ago! I don’t have confidence in driving this car ever again and replacing this it will be challenging because it has lost it’s market value tremendously due to the issue it has even when it gets fixed. Please, contact me if you like to take any further action against Mazda due to the safety issue: regina.toom@gmail.com. Unfortunately, this chat does not let me attach the "voice memo" but if you are interested listening a very rude and careless Mazda USA representative; Betty, I would be happy to email you the memo. I would greatly appreciate any support! Thank you!
I own a Mazda CX5 2013 touring 4 CYL, 2.0L, Skyactive that has 83K miles on it (San Diego, CA).
I bought this car in 2015, it had about 16K miles on it, directly from the Mazda Dealership with an expectation that this is a safe car and that it will drive at least 200K. However, about 2 weeks ago while I was driving, I lost control over my car. The console warning lights came on (same as mentioned above), I lost a control of my car before it stopped moving in the middle of the street. This created a very dangerous situation where I could have hit somebody or hurt myself and my passengers.
#00198656 my case number:
I decided to take my car to the Mazda dealership after stopping at a small repair shop by my house where they ran a quick diagnostics and where they informed me that it was a computer issue (basically, the computer was not talking to the car. The mechanic suggested to take it to the Mazda dealership as soon as possible) on Monday April 22, 2024.
I went to the dealership and explained what happened and how unsafe I felt. The service intake person, Antonio, did not listen what I had to say but tried to tell me that my car did not start back on since I didnt put it "on park" and probably it was "bad battery" problem but they would have to run the diagnostics for $199 no way around that. I felt like I was belittled and my safety was not taken seriously so I decided to go to a different dealership hoping to get better customer service. However, on my way out, my car started "acting up" again and I lost the control over the car. Thankfully, it did not happen on the freeway and I didnt get into an accident. I had no choice to leave my car there and pay $199. It took a day or two, Antonio called me and said that it "might" be an alternator issue and it might need to be replaced. I asked about the computer issue since they never listed that as an issue. It took another day, he called me back and said that it wasn't an alternator issue after all, it was now a transmission valve issue (computer issue!!!) and it costs about $3000 for me to fix it but also noted that it still might not fix the overall issue. Since my car is 3000 miles over 80K mile warranty, I would have to pay for it.
I Here I am 83K miles later and my car is a lemon (Transmission Valve issues). After escalating this issue to Mazda USA. Mazda is asking me to invest another $750 (They are covering $1243.27 portion, so it was never $3000 as a total) to replace the valve now, on the issue that is a manufacturing problem that is nothing to do with miles driven and might not even fixed the issue. According to my research and people's comments above, I have learned that this issue has been known to MAZDA USA from 2013 and had happened to the same exact models at 5000K, 18K, 27K, and my 83K (not even counting all the troubled cars in) miles. Not only am I disappointed in the current condition of my car but how lightly Mazda is considering the safety on top of the poor customer service after being Mazda customer for 8 years. As you can hear from the recording, their concerns stop at certain "year and milage" on the car. My car is "too old" and "too high on miles" for them to care. Please, note that you will be only valuable to Mazda if you are driving a "NEW" model! I was lucky that I didn’t get into an accident since my car lost control during the drive and when I originally described the issue on my arrival to the Mazda dealership they still let me to drive away with this car. Furthermore, Mazda does not care that there are so many 2013 CX5s driving on the road now that have the same problem. They should have been recalled years ago! I don’t have confidence in driving this car ever again and replacing this it will be challenging because it has lost it’s market value tremendously due to the issue it has even when it gets fixed. Please, contact me if you like to take any further action against Mazda due to the safety issue: regina.toom@gmail.com. Unfortunately, this chat does not let me attach the "voice memo" but if you are interested listening a very rude and careless Mazda USA representative; Betty, I would be happy to email you the memo. I would greatly appreciate any support! Thank you!
HyFlyer
2019 CX5 sig 2.2 diesel / 2016.5 CX5 touring 2.5na
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- Southwest Ohio
IMHO, you should have no expectation that Mazda is going to warranty repair your eleven year old car at no cost to you. You seem to be railing against Mazda pretty hard considering they're offering to repair your eleven year old car for $750. That IS a very nice goodwill gesture to you. I would even say a Greatwill gesture.
Based on what I read in your post, I would suggest you only own/lease/drive vehicles that are within their factory or CPO bumper-to-bumper warranty period if you expect a manufacturer to take care of any problem at no charge to your level of satisfaction. Of course, it can be expensive to update your ride that often.
Life is replete with choices.
HyFlyer, thank you for your comments! Do you think it is reasonable to have a transmission issue on 84K miles in? I expect Mazda to take safety to consideration but they haven't so far. Like I said in my post, this issue has occured at 5K, 18K, 27K and now 84K miles on the car, it does not seem to relate to the car's age and milage but rather manufacturing problem begin with which left drivers in a dangerous condition.
