Hi All:
I have a 2018 CX-5 GT and I can't seem to get the voice commands to work properly on USB audio. For instance, I will speak the command "Play Artist-Bob Dylan". My screen will go to a list called artists, show the names of the artists, and the voice will answer back "There are no artists in this list". Then the system will do nothing and ask for a new command.
The system responds to other commands such as go to FM or go to XM but will not recognize artist or album names and execute the commands. It has executed the commands in the past, but only with USB sticks under 8 GB. When I tried to load more songs from my library onto a 16GB USB drive and use that, it wouldn't work.
In desperation, I recently upgraded Gracenote to the latest version and voice commands stopped working on the 8GB stick as well. I don't think it has anything to do with the main infotainment software as this was upgraded when I recently had the Apple CarPlay /Android Auto upgrade installed. Can anyone help me get these damn voice commands to work? My wife is driving me crazy about this as the CX-5 is her car. Thanks.
BTW, I drive a 2014 Mazda6 and the voice commands work perfectly on my car using the same exact USB sticks.
I have a 2018 CX-5 GT and I can't seem to get the voice commands to work properly on USB audio. For instance, I will speak the command "Play Artist-Bob Dylan". My screen will go to a list called artists, show the names of the artists, and the voice will answer back "There are no artists in this list". Then the system will do nothing and ask for a new command.
The system responds to other commands such as go to FM or go to XM but will not recognize artist or album names and execute the commands. It has executed the commands in the past, but only with USB sticks under 8 GB. When I tried to load more songs from my library onto a 16GB USB drive and use that, it wouldn't work.
In desperation, I recently upgraded Gracenote to the latest version and voice commands stopped working on the 8GB stick as well. I don't think it has anything to do with the main infotainment software as this was upgraded when I recently had the Apple CarPlay /Android Auto upgrade installed. Can anyone help me get these damn voice commands to work? My wife is driving me crazy about this as the CX-5 is her car. Thanks.
BTW, I drive a 2014 Mazda6 and the voice commands work perfectly on my car using the same exact USB sticks.