- :
- 2022 CX-5 Turbo
So I took my wife's Prius for an oil change with my wife to a nearby Toyota dealer.
We waited there. An hour later, the advisor came to us and said,
"The oil change is done. However, we found two issues:
1) the belt is "cracky". The cost is only $200 to replace it
2) the throttle body is dirty. We can clean it up for $100.
It's your call. We can do them today."
I asked (not believing one word he said! Our 2005 Prius only had less than 40K miles!)
"Wow, I think I made a mistake buying a Toyota!
It costs $300 for these two jobs. Will it take long to fix them?
Can I wait here?"
He said, "Sure, it will take less than 1/2 hour!"
(I was laughing inside and trying hard not to show it....
It takes 1/2 hour, and you are going to charge me $300!
Accessory belt costs about $15 at most! Detergent is almost free to them.)
Anyway, I said to him nicely.
"Well, I really can't wait. I am sure my Prius is fine. You don't
need to worry about it. We are done today. I will keep them in mind.
Thanks, anyway."
I got home, and looked at the belt. Normal.
I opened the air box, and look at the throttle body. I saw a thin layer
of black color. Don't know what it is. Can't reach it. Unlike my CX9 which uses K&N filters,
I used exclusively "Toyota OE filers" on the Prius. Can't blame others than Toyota itself!
It seems fine to me.
Anyway, if I had not gone with my wife, we would be $300 short now.
Some dealers are desparate to get you into their dealerships and find
"issues" for you....
I would like Toyota to answer me:
1) how can the belt be "cracky" with only less than 40K miles driven?
(Our Prius never spent one night outside in the cold. Always garaged. And we live in CA.)
2) how can some "dirts" got into the throttle body when Toyota OE filters have
been used exclusively (keep in mind that it is $20 each!)?
The last time someone told me "the belt was cracky" was probably my "beloved" BMW dealer.
I kept driving it for another 40K miles until I sold it. No problem. Gee. Some people are
so ready to scam others shamelessly.
We waited there. An hour later, the advisor came to us and said,
"The oil change is done. However, we found two issues:
1) the belt is "cracky". The cost is only $200 to replace it
2) the throttle body is dirty. We can clean it up for $100.
It's your call. We can do them today."
I asked (not believing one word he said! Our 2005 Prius only had less than 40K miles!)
"Wow, I think I made a mistake buying a Toyota!
It costs $300 for these two jobs. Will it take long to fix them?
Can I wait here?"
He said, "Sure, it will take less than 1/2 hour!"
(I was laughing inside and trying hard not to show it....
It takes 1/2 hour, and you are going to charge me $300!
Accessory belt costs about $15 at most! Detergent is almost free to them.)
Anyway, I said to him nicely.
"Well, I really can't wait. I am sure my Prius is fine. You don't
need to worry about it. We are done today. I will keep them in mind.
Thanks, anyway."
I got home, and looked at the belt. Normal.
I opened the air box, and look at the throttle body. I saw a thin layer
of black color. Don't know what it is. Can't reach it. Unlike my CX9 which uses K&N filters,
I used exclusively "Toyota OE filers" on the Prius. Can't blame others than Toyota itself!
It seems fine to me.
Anyway, if I had not gone with my wife, we would be $300 short now.
Some dealers are desparate to get you into their dealerships and find
"issues" for you....
I would like Toyota to answer me:
1) how can the belt be "cracky" with only less than 40K miles driven?
(Our Prius never spent one night outside in the cold. Always garaged. And we live in CA.)
2) how can some "dirts" got into the throttle body when Toyota OE filters have
been used exclusively (keep in mind that it is $20 each!)?
The last time someone told me "the belt was cracky" was probably my "beloved" BMW dealer.
I kept driving it for another 40K miles until I sold it. No problem. Gee. Some people are
so ready to scam others shamelessly.
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