If it's just the Allen drain plug that is stripped that would be a much smaller issue. I'd fix it myself. The part is cheap and it's not worth the throwing a fit or the time sitting around at the dealership waiting for them to fix it. Now if it was the drain plug threads, whole different story.
2017~2024 Oil drain plug stripped from dealer
- Thread starter adumbrille
- Start date
I would give them a chance to fess up, and make sure management is aware this happened and was noticed. If they don't care, then be done with them. On the other hand, they may say - "yeah, that tech, Bill was hired on a recommendation. We started him on oil changes and service and after 2 days found out he was a bozo and fired him and the guy who recommended him. We're sorry this happened to you, we thought we'd caught all of the cars he'd touched and made sure they were okay. Here's a $100 voucher for service or parts. Please give us another chance."
- :
- State of Jefferson
- :
- 2017 CX-5 GT AWD+
It's important for the dealer to know this happened to help prevent it in the future. And if something gets worse when you're working on it, you'll own the problem then, not them.
How'd they get it so tight if it's all rounded out?
How'd they get it so tight if it's all rounded out?
Eh, you could do that if you wanted, for me a $10 drain plug isn't worth my time. Now, when I go to buy the drain plug I would make sure to stop by the service counter and tell them it happened. But I wouldn't expect much in response unless you have a really, really good dealership.
I say this only because I work in a dealership and I work in the service department. I work for a Ford dealer now, but I previously worked for a Nissan dealer and things were handled more or less the same. If you came into the dealership I work at and told them this, you'd probably get an "Oh I'm really sorry that happened, allow us to look at it to investigate further."
They'd pull it in, see the stripped plug, put a new one in for you and then say, "Yes the plug was stripped but we don't believe we are at fault." Then they'd charge you for the plug and oil change and offer you a free car wash for the inconvenience.
This is just based off my experience, you may have better luck but me personally, I haven't seen it.
Hey OP, here's the OEM Mazda drain plug based on your model. You can verify the part by adding your VIN on the page. Here's the webpage for reference https://www.mazdapartsprime.com/oem/mazda-plug-fs5021249.html
- :
- Plano, Texas, USA
This drain plug seems to be for automatic transmission which described as "2.0 LITER; 2.5 LITER, AUTO TRANS;". See post #7 for proper hex-headed drain bolt and part number for engine oil pan.
adumbrille
Member
- :
- 2007 Mazda 3 Grand Touring
Yes. The hex is now just a round hole
- :
- State of Jefferson
- :
- 2017 CX-5 GT AWD+
(puke)
adumbrille
Member
- :
- 2007 Mazda 3 Grand Touring
- :
- 2016.5 CX-5, 2013 MX-5 GT 6MT, 2012 VW GTI DSG
Fumoto FTW. Super simple and clean, no pan threads or Allen holes to strip, and no stress on oil pan gasket from torquing plug. Totally sheltered in the CX-5 set-up too.
Using them on all my cars (MX-5, GTI and CX-5) for driveway DIY oil & filter changes. Same exact part number for all three too. When I was having a front end part installed on my '00 Civic hatchback prior to selling it (CX-5 replaced it), I had the mechanic quickly take it off and replace it with my stock Honda drain plug. Soon migrated the Honda's Fumoto to the brand new CX-5, too sweet to let it go.
- :
- Plano, Texas, USA
Fumoto valve is not perfect. Its thread is too long extended into the oil pan which prevents a complete drain. This also prevents some heavier metal shavings draining out with the old oil. Another disadvantage is the drain hole is smaller and it takes longer time to drain.
Knowing these disadvantages...I'm still team Fumoto myself. That said, didn't someone here trim there thread a tiny bit?
- :
- Plano, Texas, USA
Many cut a groove.
If only Mazda adopted oil canister inside engine bay like BMW and Subaru does. I'd use an oil extractor to remove oil from engine. No more going underneath cars. Miss doing that on my BMW.
This is the way Mercedes does oil changes btw. Electronic oil extractor via dipstick.
This is the way Mercedes does oil changes btw. Electronic oil extractor via dipstick.
