This should be a sticky note on the forum.
https://jalopnik.com/mazdas-cars-are-good-but-its-dealers-are-still-kind-of-1833713245
I would not recommend Mazda unless you really do have a good dealer or know most of the routine maintenance and go in only for warranty work.
Been to three dealers and they have all been awful to some degree. Here in Dallas - I get this feeling that every time I walk into a Mazda dealer - they seem so desperate to offer useless service etc. - it just seems they are so poor or they don't make any money. It seems Mazda sells them their cars above MSRP and they are suffering. I seriously think that holding a Mazda only dealership may not be any profitable venture except in certain places like Cali. I have seen dealers who:
1. Have no Mazda moly. Never heard of it.
2. Do warranty work only on certain days of the week. Give you loaner then charge you $25 for leaks and fluids. What leaks and fluids on a 12k mile car?
3. Looks like nobody cares - I see 2014 Mazda 3 accessories book this Saturday in lounge area of a dealer - wow.
4. Shady af. Keep dirty cabin air filters and show it to all customers who come in. I changed mine 4k miles ago and I still saw a dirty filter. I told him so and he switched topic quickly.
5. Needlessly push unnecessary stuff all the time.
If this crap happens in a city like Dallas which is a large urban center - I cant imagine smaller tier 2 / 3 cities.
All I am saying is there is a huge disparity between the cars and their quality - the dealers and their quality.
https://jalopnik.com/mazdas-cars-are-good-but-its-dealers-are-still-kind-of-1833713245
I would not recommend Mazda unless you really do have a good dealer or know most of the routine maintenance and go in only for warranty work.
Been to three dealers and they have all been awful to some degree. Here in Dallas - I get this feeling that every time I walk into a Mazda dealer - they seem so desperate to offer useless service etc. - it just seems they are so poor or they don't make any money. It seems Mazda sells them their cars above MSRP and they are suffering. I seriously think that holding a Mazda only dealership may not be any profitable venture except in certain places like Cali. I have seen dealers who:
1. Have no Mazda moly. Never heard of it.
2. Do warranty work only on certain days of the week. Give you loaner then charge you $25 for leaks and fluids. What leaks and fluids on a 12k mile car?
3. Looks like nobody cares - I see 2014 Mazda 3 accessories book this Saturday in lounge area of a dealer - wow.
4. Shady af. Keep dirty cabin air filters and show it to all customers who come in. I changed mine 4k miles ago and I still saw a dirty filter. I told him so and he switched topic quickly.
5. Needlessly push unnecessary stuff all the time.
If this crap happens in a city like Dallas which is a large urban center - I cant imagine smaller tier 2 / 3 cities.
All I am saying is there is a huge disparity between the cars and their quality - the dealers and their quality.