Unfortunately this’s not the case for too many car dealers ⋯⋯ A little honesty can increase confidence in a dealer.
Is this the number 1 (800) 222-5500? Or is there another?
Actually “never heard of such problem” has been a standard answer by the dealer for any car problem when you ask about it.
My memory is that the US Highway Safety folks just closed an investigation into this very topic after receiving many reports over multiple manufacturers. Their determination is that although there's no denying the problem, they have no further interest as they deemed it NOT a safety issue. Although over time they have mandated various equipment changes to reduce driver distraction, apparently they don't think that a driver would be in any way distracted by experiencing a loud overhead explosion followed immediately by a shower of glass shards. Figure.was on my way back to NorCal from Las Vegas earlier today with the wife in our 19 cx5 touring. About an hour outside of town, with no warning or any sort of impact, the damn sunroof just ...