When I ordered our CX, I told the salesman NOT to install the front license plate or the bracket. He said but Illinois requires front plates. I asked him if it was the dealerships job to enforce this, no he said. So, it's not a problem, right? Right, he says, and he put a note in the docs not to install the bracket.
Flash forward 6 weeks or so and I get a call that my CX has arrived and it's ready for me to take delivery. My wife and I take the train into Chicago to pick up our new car, an hour and a half trip. The salesman meets us at the train station and drives us to the dealership.
Once at the dealership I see our beautiful new baby.
WTF? What's that on the front bumper?
I ask my salesman why there's a license plate bracket attached to my front bumper? Of course, he blames it on the service department, he swears that he put a note in my records not to install the bracket.
Everything else was perfect so what was I to do? I'm not going to refuse to accept the car as is, so I sign the papers and it's off we head for home.