To be fair, that video is from 2017 - A LOT has changed at Tesla in 2 years. Have there been MAJOR issues with warranty and parts shortages? Yes, but the bloody company is still a start-up, trying to survive in a market that has been rescued OVER and OVER by our governments, through bail-out's, and is heavily swayed by big-oil. MOST of the automobile manufacturers in the US should have gone bankrupt and shut down.. some, multiple times over.
I'm all for calling ANY company out for a lack of supply when its needed, and for all the criticisms that they deserve, and Tesla DOES have issues like other manufacturers, but I feel like Tesla gets a LOT of unwarranted negative press and negative Youtube/social media-ime by people who don't even own a bloody Tesla or have ever even SAT in one. Armchair critics. There's even been instances where reporters wrote articles with completely false information, only to be proven completely false by the data from the Tesla itself.
https://www.businessinsider.com/tesla-tops-consumer-reports-owner-satisfaction-list-2019-2
Tell me - HOW is it possible that a company that is ragged on SO much by so many people online can TOP the list of automobile manufacturers in Consumer Reports' list of customer satisfaction if SO many people are not liking their Tesla's or having such horrible experiences? 89 out of 100 customers. In any world, that's pretty damn near perfect.