My 3 months old CX-5 (150 hp diesel, run approx. 2000 km) broke down on christmas day and is still at the dealership for repair. The symptoms are excessive smoke out the exhaust pipes, and loss of engine oil, root cause still unknown. Last time I visited the dealership, they had opened up much of the engine, with parts all over the place. Must say I am surprised at how complicated a new diesel engine is. It seems to me this is something that is best put together once and for all at the factory, and from then on maintained according to spec to work as is over a reasonable service life. It appears not to be something to be opened up when the car is brand new to figure out why it does not work.
I have sought legal advice, and was told engine failure is a significant defect for a new car, and even if Mazda should extend the warranty after repair, it would be very hard, in practice, to point at a connection between any following failures and the original repair, and was therefore advised to demand refund or re-delivery.
Anyone else had the engine fail like this after this few miles on the meter? Did they find the root cause? How did Mazda deal with the issue?
Thanks.
I have sought legal advice, and was told engine failure is a significant defect for a new car, and even if Mazda should extend the warranty after repair, it would be very hard, in practice, to point at a connection between any following failures and the original repair, and was therefore advised to demand refund or re-delivery.
Anyone else had the engine fail like this after this few miles on the meter? Did they find the root cause? How did Mazda deal with the issue?
Thanks.