C&D observed only 21mpg with their 2014 AWD 2.5L:
EPA city/highway driving: 24/30 mpg
C/D observed: 21 mpg
http://www.caranddriver.com/reviews/2014-mazda-cx-5-25-awd-test-review
They observed only 23mpg with their 2016 AWD 2.5L:
EPA city/highway driving: 24/30 mpg
C/D observed: 23 mpg
http://www.caranddriver.com/reviews/2016-mazda-cx-5-25l-awd-test-review
It is very possible that Mazda chose to send broken cars to Car and Driver, considering that my car must be broken, as well, and I have identical performance (averaging around 22.5-23).
My point being, I feel like my results are typical. I think Mazda gamed the EPA cycle, and I bet a lot of others in the CUV market have, too, "because sales..."
I think the complaints are valid.
I would also note that the CR-V 2015 AWD posted 25mpg, but posted significantly worse performance numbers (oddly with the same 1/4 mile trap speed though...which tells me that mid-range passing in the CR-V might trump that in the CX-5...).
http://www.caranddriver.com/reviews/2015-honda-cr-v-touring-awd-test-review
By comparison the RAV-4 AWD posted pathetic everything.
http://www.caranddriver.com/toyota/rav4
What is interesting, is that the Turbo Forester turns in the same fuel economy numbers as the CX-5's, and dominates the RAV4, and lags only slightly behind the CR-V, while destroying all of them in "power related" performance:
http://www.caranddriver.com/reviews/2016-subaru-forester-20xt-test-review
Moral of the story?
Underpowered vehicles work hard in the real world. The EPA cycle hides this. Mazda needs to shoe-horn that turbo into the CX-5. I bet turbo CX-5 owners note impressive real-world mileage vs their N/A counterparts vs. the power delivered!
So, to all the people saying "Well sell your CX-5 and buy something else..." no. Because I actually thought that through. However, that does NOT mean that owners are not justified in being frustrated with the vehicle performing worse than their previous expectations.
In summary:
CX-5: 21 and 23mpg
RAV4: 19mpg
CR-V: 25mpg
Turbo Forester with 1 second faster 0-60 times than any of them, and nearly a 10mph trap-speed increase over the nearest competitor....: 22mpg
The caveat? Premium Required.
This monetarily drops the Forester to an "actual $ spent..." to the equivalent of 19mpg. Still hanging with the same class, equaling the sluggish RAV4 in "real dollars spent" fuel economy.
*The 2.5L Forester returned a 19mpg observed fuel economy, furthering my opinion that this class of vehicle is underpowered for the road, and buyers could get a real benefit from more powerful engines that match their driving style if they venture out onto the freeway, for literally NO cost increase in operations day to day.
http://www.caranddriver.com/subaru/forester
http://www.caranddriver.com/comparisons/2014-subaru-forester-25i-touring-page-2
This is likely why all of my past vehicles have done so well in comparison: They had POWER. I drive on the freeway A LOT. Around town, my mileage is actually better than the EPA rating for my CX-5, because I am smooth on throttle and braking and usually slightly vary vehicle speed to "go through on green".
Anyway, it was an interesting time on Google observing the trend: The crappier the acceleration, the worse the real-world observed mileage...(Except the CR-V, which wasn't too bad on the big-end, and did really well on real-world mileage)