- :
- 2019 CX-5 AWD
Everyone's experience may be different. Had to do few bigger warranty claims in the past (related to powertrain) and for some I needed to show what oil and oil filter was in the car. I do my own oil changes. Obviously one could put any oil but I did need to show the receipts the least. Once they saw its 0w20 oil, oem oil filter and records of those since say 1 ,the warranty claim/pay was approved. Each repair was few hundred to thousands which Mazda covered.
If I was using the dealer to change the oil, pretty sure they would not even ask me.
And yes we know that Mazda marked 0w20 in US because of eco/cafe reqs but dealing with the Mazda dealers and warranty claims sometimes is very subjective and annoying.
The engine run perfect on 5w30 and that is used anywhere else in the world
Thanks for providing your experience. I buy my oil and filters on Amazon so there are no worries.