Petition to Mazda

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It hasn't really been "fixed" but yeah, I noticed the dates on the posts after posting. (laugh) Oopsy. Plus the damn thing was supposed to be locked. (lol2)
 
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protg.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protg are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: Are you using 87 octane gas?, Its a characteristic of the Mazdaspeed and Its called turbo lag. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazdas reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

John R. Heltsley II, San Diego, CA - Cush Mazda
 
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protg.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protg, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: Are you using 87 octane gas? Its a characteristic of the Mazdaspeed (this is my favorite, as being a performance car it should not have that characteristic), to oh, its called turbo lag. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any steps further than sending you thi letter, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this enthusiast based car, do not want to see Mazdas reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Peter Sgroi - Miami, Florida - Mazda of Kendall
 
My question is that once we've gotten the temporary fix "flash".....what can we do? Ive heard that you cant change it back....so are we screwed?

Dustin Beatty, Mt. Vernon, IL - Bomaritto South Mazda
 
i'm in

To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protg.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protg, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: Are you using 87 octane gas? Its a characteristic of the Mazdaspeed (this is my favorite, as being a performance car it should not have that characteristic), to oh, its called turbo lag. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any steps further than sending you thi letter, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this enthusiast based car, do not want to see Mazdas reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,

Kevin Oshiro, HI-cutter mazda of waipahu
 
did you people NOT see the original thread date from June of 03? the Flash is out.
if you dont know what it is by now, then you deserve the hesitation you have...

CLOSE IT.
 
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