The CX-5 and all Fords have suffered from poor infotainment for a while. Ford just announced they are replacing their Microsoft version with a new version based on QNX RTOS (BlackBerry owns it). Should be huge improvement for Ford. Hopefully the 2016 CX-5 will get the Mazda3 infotainment which is far better.
http://money.cnn.com/2014/12/12/technology/ford-microsoft-blackberry/index.html?hpt=hp_t4
http://money.cnn.com/2014/12/12/technology/ford-microsoft-blackberry/index.html?hpt=hp_t4