I got this problem long time ago about 2nd month of owning the car, I manage to push it back and everything works fine. I did told the dealership about the issue but because I can not replicate the problem in front of them they don't want to do any investigation on my car.
Today while driving I switch from disc 1 to disc 2, suddenly the system can't read the disc. I got 6 disc on the cd changer none of them can't be read by the system. I tried to unload the disc and the problem start. The screen got stuck and don't want to go back.
I'm not touching it and will bring it to the dealership, while the car still under warranty.
I'm not taking any chance if this is a problem that Mazda should address you should not fix it by yourself. For those who experience the same problem how did the dealership fix it?