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Who's Paul Steinburner and what is his position with Mazda Customer Relations?

Has anyone been lucky enough to do that? The way I see it the rod will do a lot of damage with the first rotation, long before it pokes a hole in the block. First it will strike the bottom of the cylinder bore making the reuse of the block questionable, then it will spin and break away the...

Box STOCK = no mods. I did however, buy an aftermarket car cover.

Touchy? It isn't often I'm called that, but if.. that is what you see. I understand I'm not pissed at your or coyfish's comments. I definitely appreciate the support. Two points to start off: 1. It seems I have hyjacked your thread. I don't want to do that. 2. I disagree with your...

The oil level is checked with an electronic sensor. You realize that motor vehicles have become considerably more complex in the last several years. Granted the BMW has a complicated procedure to check tranny fluid, but it is most likely as you state due to the limited ability of many owners...

Based on a misguided belief I was obtaining service that would protect my warranty, I have always preferred to have the dealer do all the service work while the car is still under warranty. Since the warranty ran out on my BMW Z3 (E36/) four years ago I've done all the service and inspection...

You would think so. Verbally, the reps from Mazda NAO tell me that because the dealer is an independent business they don't guarantee the work performed there. After I cited the language in the replacement parts section of the warranty booklet that includes dealer workmanship in the warranty...

Does this mean if the radio stops working tomorrow you're s*** out of luck? How can that be? Right now Mazda NAO thinks they have you by the balls because it is illegal to tamper with the smog reduction equipment. Can you put the car back to stock and demand they prove that the prior mods...

Deaf ears or don't listen. The outcome is still the same. Deaf ears or don't listen. The outcome is still the same. Well said. Absolute bulls***... They've intentionally screwed me over because they don't stand behind their product or the warranty that came with it. Good for you...

You make some valid points; however, it isnt complete. Lets start with it isnt the car as much as how the company handles the problems. Building and marketing a car that produces 100hp/l or more is quite an accomplishment. It is something to be proud of, but with this, unexpected problems can...

What "THAT guy" True I'm not sure what you are suggesting or asking. Please elaborate.

I'm glad we cleared that up My thought exactly (nailbyt) (huh) You never engine brake, but... You do? I hope you can understand my confusion. (lol) Now that is funny. I'm very glad you've yet to experience brake fade, but drive like you advocated in the first post and you soon will...

Yep Quoting California VC. Coasting Prohibited The driver of a motor vehicle when traveling on a down grade upon any highway shall not coast with the gears of such vehicle in neutral. I'll bet many other states have similar laws. (limb)

Please don't follow behind me too close driving like that. The immediately foreseeable outcome is the loss of braking due to overheating. Wow, it appears that some people on these boards have little driving experience. Driving that way is bad enough, then to admit it publicly At least...

They do! Alison automatic transmissions can be programmed to downshift through the gears all the way down to 2nd gear as the RPM limit comes into range. The French GM A5S 390R in my roadster will down shift in sport mode or can be easily downshifted with a quick pull on the stick. It is a...

To start, I've never said the car or the motor is a POS. Nor did I say that the oil drain plug fell out, that is Mazda NAO & the RSM's unsubstantiated opinion. My wife was very pleased with the operation of the car during the short time it was running. and It was compoletely stock. Mazda...

Paraphrased or exact transcript, either way points to the responsibility of Mazda NAO That statement is most likely carefully written to be compliant with Magnusson Moss. The issue is burden of proof. Was the replacement part the cause of the other OEM component failure? The burden of proof...

A Little Help Here Could you provide the language in the warranty that you refer to?

Generally no. My insurance company was willing to look at a claim for my popped motor only because the oil vapors from the blown motor caused a fire... Fire is a comprehensive claim. Then the insuracnce company would seek reimbursement for the source cause of the fire. Of course MAZDA NAO...

Did that too. Mazda NAO didn't offer a three way call... Inconsistency is the order of the day!