Your story sounds a lot better than mine!
When I ordered our CX, I told the salesman NOT to install the front license plate or the bracket. He said but Illinois requires front plates. I asked him if it was the dealerships job to enforce this, no he said. So, it's not a problem, right? Right, he says, and he put a note in the docs not to install the bracket.
Flash forward 6 weeks or so and I get a call that my CX has arrived and it's ready for me to take delivery. My wife and I take the train into Chicago to pick up our new car, an hour and a half trip. The salesman meets us at the train station and drives us to the dealership.
Once at the dealership I see our beautiful new baby.
WTF? What's that on the front bumper?
I ask my salesman why there's a license plate bracket attached to my front bumper? Of course, he blames it on the service department, he swears that he put a note in my records not to install the bracket.
Everything else was perfect so what was I to do? I'm not going to refuse to accept the car as is, so I sign the papers and it's off we head for home.
Once I get home the first thing that I do is to pull the bracket off the front bumper.
Again, WTF!!!!
The stupid person who installed the bracket couldn't even do this simple job right. He/she totally missed the little dimples in the plastic that mark where the screws for the bracket should go. The damn thing is off center!!!
And again, what was I to do about this? Take the car back and demand that they fix it, somehow?
I bought some black plastic plugs to plug the holes. No one but me would know, but I know, and I look at that area every time I walk by the CX. Oh well.