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- 2019 CX-5 AWD
Most manufacturers let you create accounts online to review service history.
Toyota has https://www.toyota.com/owners/ and www.drivers.lexus.com, where you can add a VIN to your account and review any service history done at a dealer. Mazda USA has https://www.mazdausa.com/owners
When I tried reviewing two higher mile examples on Autotrader, one example had no service history listed and the other VIN I tried logged me out when I tried to add it, which leads me to believe the VIN is tied to an account and only the owner can see the service history. Is this correct?
If that's the case, it just means you need to contact a dealer to see the service history if you're looking at buying a used example. However, sometimes dealers are reluctant or unwilling to show you the service history of another vehicle. I am curious to know if anyone else shops this way, what their experiences have been, and if they've been able to review service history of other cars online. Carfax is one option, but incomplete as they often don't include dealer service history depending on the dealer.
Toyota has https://www.toyota.com/owners/ and www.drivers.lexus.com, where you can add a VIN to your account and review any service history done at a dealer. Mazda USA has https://www.mazdausa.com/owners
When I tried reviewing two higher mile examples on Autotrader, one example had no service history listed and the other VIN I tried logged me out when I tried to add it, which leads me to believe the VIN is tied to an account and only the owner can see the service history. Is this correct?
If that's the case, it just means you need to contact a dealer to see the service history if you're looking at buying a used example. However, sometimes dealers are reluctant or unwilling to show you the service history of another vehicle. I am curious to know if anyone else shops this way, what their experiences have been, and if they've been able to review service history of other cars online. Carfax is one option, but incomplete as they often don't include dealer service history depending on the dealer.