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- Plano, Texas, USA
Heres an example of a 2017 CX-5 whose bottom leather trim got replaced under warranty due to the similar issue on seating surface.
Leather Seat - Is this normal?
- Thread starter Jman136
- Start date
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- 2017 CX-5 GT AWD
Thanks,
I missed that.
Any idea where the published TSBs are? I found the numbers, and want to read the details. I thought there was a site that let us log in as a "casual mechanic".
The leather having a wrinkled look is due to the material under the seat changing form from being sat on.
The foam under the leather compresses and the leather conforms to the new shape of the foam.
Its not really an issue with the leather, but whats underneath. Happens to most every car.
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- 2017 CX-5 GT AWD
Never mind - found it. I have the driver side bubble. The TSB says "don't attempt to repair, permanent fix in 60-90 days" - that was dated 5/23/18
http://www.bbbind.com/free-tsb/
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- Plano, Texas, USA
This definitely does not happen to most every car. As I said before there's no such issues on gen-1 CX-5. The leather seats in my 2000 BMW 528i and 2001.5 VW Passat do not have such issue either!
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- Canada
How can you speak on behalf of all G1 CX-5s, 2000 BMW 528is and 2001.5 VW Passats? You can only speak for your own.
After a quick google search:
2013-14 Mazda CX-5
2000 BMW 528i
2001.5 VW Passat
Of course, the wear varies depending on mileage and owner habits, but you can see that it does happen to most seats.
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- 2017 CX-5 GT AWD
I agree (it happens after many miles, not in days) - and the seat bubble on the newer CX-5 was there since almost day 1, nothing had a chance to change. And if it did change based seating the leather would stretch down, not up.
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- Canada
This is your answer, and it was posted on the first page. It does seem too early for it to be "bubbling" that much, but again, it all depends on how you exit/enter the car (and to a lesser degree, the workmanship of that particular seat). Take it to the dealer, complain, and see what they can do. IMO, its normal wear and tear, but I would still talk to someone to see if I can get it taken care of, especially with it being only a year old.
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- Plano, Texas, USA
Ha you're comparing apples and oranges. This wrinkled leather problem are happening on a 12K-mile or even brand-new CX-5, and you're posting those which may have 120K miles or more for comparison? We'd never seen any complaints of this during gen-1 CX-5 era, but now we've seen so many on gen-2 CX-5.
The release of a TSB from Mazda speaks for itself, there's a problem on these leather seats!
Over time, yes it will. Ive seen it in hundreds of vehicles over the years. Some are better than others.
The TSB was for the bubble forming on the seat bottom. It seems to be the seat cushion is also replaced.
The other photos of side bolsters wrinkling are due to flattening of the bolster. Thats not a leather issue, thats a physical bolster issue of them flattening out. It happened to my 2013 CX-5.
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- Plano, Texas, USA
Seat bottom includes blosters, period. The leather wrinkling problems on seat bottom are related including the bolsters.
And we're discussing these issues on gen-2 CX-5's which are farely new or brand new. In your theory their bolsters are flattening out already at this stage? Were your seat bolsters flattened out in 2013 or 2014?
7 years/ 50k miles in and it's starting to become noticeable in our 2012 4Runner's leather. I just figure it's normal wear from getting in and out of the car.
Heh, Did we just notice another downside to all these CUVs? The seating is so high that people blow through the driver's side seat bolsters.
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- 2021 CX-9 Sig
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- 2021 CX-5 GT
My seat is the same on a 2014 GT. Not a big deal and most likely was like that for years. Means nothing and just more evidence that we are a world full of pussies.
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Every leather upholstered vehicle I have owned has shown visible wear of this kind within the first few thousand miles. It's totally normal. Leather, even when partially synthetic, behaves and breathes like skin/hide and will stretch and crease. There is going to be a certain degree of memory effect, for the same reason you get wrinkles on your face when you age. Purely synthetic materials can prevent this because they are engineered to be more malleable and have no memory effect. Any real leather content will come with all of the shortcomings associated with something that was once living breathing cells.
I'm amazed Mazda felt they had to issue a TSB for the bubble issue too. I've seen this in many leather seats as the material is stretched out from a driver sitting in it. If the leather does *not* stretch then what would likely happen is stitching would tear or fail.
I'm amazed Mazda felt they had to issue a TSB for the bubble issue too. I've seen this in many leather seats as the material is stretched out from a driver sitting in it. If the leather does *not* stretch then what would likely happen is stitching would tear or fail.
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- Plano, Texas, USA
All the reasons you said about the wrinkled leather are not applicable to OP's case, as that wrinkled part is not leather, but synthetic leatherette! Strangely this 12K-mile leather seat does not have any issues as you mentioned it should happen within the first few thousand miles on seating surface which is actually leather.
Again, there's a reason why Mazda issued a TSB which simply means there's a problem on gen-2 leather seats, or there won't be a one.
Is this normal for 12k miles on a 17GT? What do your side bolsters look like?
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- 2017 CX-5 GT AWD
I think the TSB bubble in seat is from after complaints. This is not about wrinkles in the bolster or side.
They have no fix yet, and I really believe it was there when i bought the car, i just didn't notice for a few weeks. I think they had a run of leather seats that are slightly out of spec. The TSB shows the seat with a bubble. It supersedes previous TSB and says not to attempt a repair yet.
And it can apply to either seat - so it is unlikely driver wear.
