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Thread: Can't reset Service past due reminder 2017

  1. #1
    Registered Member

    17 CX-9 GT FWD

    Join Date
    Mar 2006
    Location
    Los Angeles
    Posts
    200

    Red face Can't reset Service past due reminder 2017

    I have heard of others with this issue. On occasion when vehicle is started the "Service past due" alert will appear on the dash display for 5 seconds then disappear.

    I have gone into the Mazda Connect, Applications,
    Vehicle Status, and maintenance. then reset all three categories. I have done it both with engine running and also with engine off, ignition on. I have gone back and checked after resetting and there are no maintenance
    alerts showing.

    I have also tried resetting using the dimmer stalk on the dash panel. Service past due still displays on about one in four engine starts. What am I doing wrong?

  2. #2
    Apex? Where?! deepfriedsushi's Avatar

    95 Miata, 14 CX5 Touring FWD, 18 CX9 GT FWD

    Join Date
    Jun 2005
    Location
    San Diego, Ca
    Posts
    418
    I've been getting this also.

    When going into the vehicle status/maintenance, I have "scheduled service" turned off and the oil change at "flexible" and tire rotations set to "7500mi"

    The oil change and tire rotation still show I have remaining miles. But when I go back to scheduled service and turn it ON, it shows up as "past due". So even though I have the scheduled service reminder set to OFF, it will still show up in the gauge screen when starting up the car.

    It's weird that even though you've reset all the categories, it still shows up...My hope was to do the same when it's time for an oil change.

  3. #3
    Registered Member


    Join Date
    May 2019
    Posts
    44
    What software versions do you have? At least in Canada, a similar issue was apparently fixed by the last software update.

  4. #4
    Registered Member

    17 CX-9 GT FWD

    Join Date
    Mar 2006
    Location
    Los Angeles
    Posts
    200
    Quote Originally Posted by youri View Post
    What software versions do you have?
    I am running on 70.00.100. I will try the update and see if that solves the issue and report back.

  5. #5
    Registered Member

    17 CX-9 GT FWD

    Join Date
    Mar 2006
    Location
    Los Angeles
    Posts
    200
    Ok, updated to 70.00.335 last weekend. Still have the issue, but worth trying. Guess will have to bring it up to dealer next time we are there.

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