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Thread: 2018 CX-9 Recall for harness concern

  1. #16
    Registered Member

    2018 CX-9 Signature

    Join Date
    Feb 2019
    Location
    WA
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    18
    For those who have had this repair done, how long did it take and were you offered a loaner? Called my dealer again and they said that the recall is still incomplete but offered to take my car in after Mentioned that people have already reported that their recall repair has been performed.

  2. #17
    Registered Member

    Mazda CX 9

    Join Date
    Jan 2018
    Location
    CA
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    52
    Got my Recall Notice 2 days ago from CA

  3. #18
    Registered Member

    2017 Crystal Mica Blue GT CX9

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    Oct 2017
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    Indianapolis
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    69
    Quote Originally Posted by tke711 View Post
    Picked it up at lunch and it's all fixed up. The only answer I got regarding working in the cargo area was having to trace some of the wiring. What ever that means. .

    Likely measuring resistance values on the vehicle CANbus to validate the fix or verify recurrent issues elsewhere. If so, it's a pretty standard electrical troubleshooting exercise. I would suggest making sure the work was documented in the service notes for posterity and also protect yourself

  4. #19
    Registered Member

    CX-9

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    Jan 2019
    Location
    NorCal
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    8
    Took my car in early last Wednesday for this recall. They had the car all day, then contacted me to say "we have a couple of lights coming on" that they had to figure out. At 10:30 am on Thursday they had it all sorted out and ready for pickup. I did get a loaner, a nice Mazda 3 AWD.

  5. #20
    Registered Member

    Mazda CX 9

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    Jan 2018
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    CA
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    52
    Quote Originally Posted by mowyang View Post
    Took my car in early last Wednesday for this recall. They had the car all day, then contacted me to say "we have a couple of lights coming on" that they had to figure out. At 10:30 am on Thursday they had it all sorted out and ready for pickup. I did get a loaner, a nice Mazda 3 AWD.
    You in NorCal ? Which dealership did you take it to if you don't mind sharing.

    Thanks

  6. #21
    Registered Member

    CX-9

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    Jan 2019
    Location
    NorCal
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    8
    Quote Originally Posted by hnnnnnh123 View Post
    You in NorCal ? Which dealership did you take it to if you don't mind sharing.

    Thanks
    Sure, Elk Grove Mazda.

  7. #22
    Registered Member

    Mazda CX 9

    Join Date
    Jan 2018
    Location
    CA
    Posts
    52
    Quote Originally Posted by mowyang View Post
    Sure, Elk Grove Mazda.
    Hey ! That's MY dealership ! High five ! lol

    I'm taking mine in this weekend.

  8. #23
    Registered Member

    2018 CX-9 Signature

    Join Date
    Feb 2019
    Location
    WA
    Posts
    18
    Dropped my car off on a Saturday morning. Didn't pick it up until the following Wednesday. Really sucked going from the CX-9 Signature to a Kia Sportage rental. I wish that I had detailed my car before I brought it in so that i might more easily notice any issues but nothing stood out to me. I was a little concerned with them jacking up the interior panels because i know some people are much better at it than others.

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