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Thread: How to reset infotainment when driving?

  1. #1
    Registered Member

    2019 Mazda CX-9 Signature

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    How to reset infotainment when driving?

    My infotainment is often very glitchy. Sirius XM will crash often and will cycle through channels without me pushing any button. Sometimes the screen is just black and sometimes it is extremely slow and unresponsive. In my past cars, I would be able to reset the infotainment by pushing and holding a power button. Is there a technique to do so for the 2019 cx-9?

    Thank you.

  2. #2
    Registered Member MAHERMAXMAN's Avatar

    MAZDA CX-9

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    Hi,
    You can do that by pressing and holding the three buttons together ( Mute+Nav+Back) for about 10 seconds.

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  4. #4
    Registered Member

    2019 Mazda CX-9 Signature

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    I didn't take the car back to the dealer yet, but the xm radio fixed itself somehow. Everything works now as intended, but just slow as molasses compared to every other car that I've owned. Hopefully a new update will make things snappier. My friend bought a 2019 mazda 3, and the new infotainment software is so much better. Its fast and doesnt glitch up. The whole look and feel is very german. Hopefully the Cx-9 follows suit for the 2020 model, but that's highly unlikely. I'm guessing the next generation cx-9 will have the new updates.

  5. #5
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    Quote Originally Posted by Trixstar View Post
    I didn't take the car back to the dealer yet, but the xm radio fixed itself somehow. Everything works now as intended, but just slow as molasses compared to every other car that I've owned. Hopefully a new update will make things snappier. My friend bought a 2019 mazda 3, and the new infotainment software is so much better. Its fast and doesnt glitch up. The whole look and feel is very german. Hopefully the Cx-9 follows suit for the 2020 model, but that's highly unlikely. I'm guessing the next generation cx-9 will have the new updates.
    Just had my CX-9 firmware updated. The mechanic said the previous version was “buggy.” The new version is way smoother.

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