2013 CX9 - Driver's side won't blow cold A/C

chuyler1

goes to eleven
:
2013 CX-9
When trying to get A/C to turn on, we get ice cold air from the passenger vents and rear vents but the driver's vents blows ambient temp air. It occurs whether we are in single zone or dual zone mode. It occurs whether in floor or vent mode. Heater works fine. I'm guessing it is an actuator on a vent flap, I just don't know which one, where it's located, and how to get to it.
 
Poking around the parts catalog it looks to be the left temp actuator part # L207-61-A60. The only thing is, I saw that one move. It's visible by removing the plastic trim panel under the driver's side dash and looking up toward the center console. We adjusted the left side temp and I saw it move. However, I'm wondering if it just isn't moving enough. Is that possible? Could the actuator fail but still partially work?
 

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