USB, Aux options greyed out, pulled fuses...

Ok, so I am new to the CX-5... we just bought a used 2018 last weekend. On the infotainment system, I can't select USB 1, USB 2, or AUX even when I have a USB drive with music plugged in or when I plug in a headphone cable with music to the AUX. Read I could reset the radio by pulling fuses for Audio 1 and Audio 2 in the fusebox, and it didn't work. It didn't even resent the bluetooth or presets, which leads me to believe I'm missing something. Ideas?

Click here to find more suitable bluetooth.

I think you try to test the bluetooth or replace the new one.
 
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