For anyone who has ever used this service, how was your experience? I'd like to know because I am contemplating cancelling my AAA account since I now have Mazda's Roadside service for the next 3 years. More specifically, how is their response time? Whenever I've had to use AAA, it typically takes them 15-30 minutes to arrive no matter what the issue is. Is Mazda's service as reliable? I read a thread a while back of someone having a truly nightmare experience when they had to use the service but was that a one time thing or are they genuinely slow in response. Also, if you need to have your vehicle towed, did you have to pay any extra fees?