Results 1 to 10 of 10

Thread: 20K service - Do I have to go to the dealers?

  1. #1
    Registered Member

    2016 cx-9 signature

    Join Date
    May 2017
    Location
    philly
    Posts
    28

    20K service - Do I have to go to the dealers?

    Own a 16 CX-9, Had a msg keeps popping up for service and oil change.
    Do I have to go to one of the dealers to do the service so as to keep it under warranty?
    Any what service items do I have to do to fit the criteria? Don't want to have any additional ones recommended by the dealers.

    Many thanks.

  2. #2
    Registered Member


    Join Date
    May 2012
    Location
    NY
    Posts
    106
    If you do go to the dealer look at your Mazda maintenance schedule and list of the items there and only those items. I have an older model but I suspect you're due for an oil change and not much else in reality. If you do have a reputable mechanic you can go to just bring that same list to them and you likely will be happier in the long run. Just be sure to keep all receipts for work done to keep the warranty in place, it's not mandatory to have maintenance done at the dealership.

  3. #3
    Registered Member

    2014 CX-5 GT

    Join Date
    Dec 2013
    Location
    Lansdale, PA
    Posts
    1,716
    This is for the 2016:

    https://www.mazdausa.com/siteassets/...e-schedule.pdf

    Do what it lists for 20K and don't let them try to do more.
    2014 Silver Mazda CX-5 GT
    2017 Eternal Blue Mazda 3 Touring
    2018 Machine Grey Mazda CX-9 Signature


  4. #4
    Registered Member

    Mazda CX-9 Grand Touring 2016

    Join Date
    Sep 2016
    Location
    Washington, the state
    Posts
    388
    1--Do you really need the severe service schedule?
    2--You only need to go to a dealership for a warranty claim. Any licensed auto repair shop can do ordinary work. Save the paperwork. Be sure everything required in the manual is listed on the work order. Or, you can do it yourself. Find some way to document the work.

    As noted above, the service writers always try to sell more service than needed. They get paid on commission. The more they sell, the more money they make. If they don't sell enough, they get fired.

  5. #5
    Registered Member concept's Avatar

    2014 Mazda3 S GT auto, 2008 MX5 6-speed

    Join Date
    Mar 2009
    Location
    San Diego
    Posts
    1,452
    By the way, I think you should check and possibly replace your air and cabin filters at 10,000 miles. If yours haven't been replaced yet, they are most likely very dirty.
    2014 3S GT, Deep Crystal Blue, Eibach Pro-Kit, Enkei PF01s, Koni Sports, Pirelli P ZERO ALL SEASON PLUS tires, 225/45/18
    2008 MX-5 Touring (Mazdaspeed CAI, HIDs, Progress/Koni Sports/Racing Beat sways, SST Magnaflow muffler and tips)

  6. #6
    Registered Member

    '16 CX-9 GT AWD Machine Gray

    Join Date
    Sep 2017
    Location
    NY
    Posts
    78
    I'm in the same boat; dealer wanted me back every 5k miles for oil change. But I have the prepaid maintenance plan with them

  7. #7
    Work in Progress sm1ke's Avatar
    Donated: $25

    2018 Mazda CX-9 Signature

    Join Date
    Dec 2016
    Location
    MB, Canada
    Posts
    758
    Quote Originally Posted by PTguy View Post
    2--You only need to go to a dealership for a warranty claim. Any licensed auto repair shop can do ordinary work. Save the paperwork. Be sure everything required in the manual is listed on the work order. Or, you can do it yourself. Find some way to document the work.
    This. I keep a log book of when I perform recommended maintenance, what parts were used, and keep track of all receipts from the products that were purchased. If you get any service work done at an independent shop, have someone from the shop sign off on the receipt. That's all Mazda needs from us as owners.

  8. #8
    Grand Poobah tex2670's Avatar

    2012 CX-9 GT AWD, Copper Red/Sand

    Join Date
    Mar 2012
    Location
    Philly
    Posts
    1,092
    Quote Originally Posted by cymotank View Post
    Own a 16 CX-9, Had a msg keeps popping up for service and oil change.
    Do I have to go to one of the dealers to do the service so as to keep it under warranty?
    Any what service items do I have to do to fit the criteria? Don't want to have any additional ones recommended by the dealers.

    Many thanks.
    No.

  9. #9
    Registered Member

    2016 cx-9 signature

    Join Date
    May 2017
    Location
    philly
    Posts
    28
    Thanks Guys! Much appreciated!

  10. #10
    Registered Member

    2016 cx-9 signature

    Join Date
    May 2017
    Location
    philly
    Posts
    28
    Quote Originally Posted by concept View Post
    By the way, I think you should check and possibly replace your air and cabin filters at 10,000 miles. If yours haven't been replaced yet, they are most likely very dirty.
    Thanks for the advice. I replaced the cabin filters at 17k, should replace the air filter soon.

Similar Threads

  1. Replies: 6
    Last Post: 05-11-2015, 11:02 PM
  2. DC/MD/VA Dealers for Service
    By gumball in forum Global
    Replies: 3
    Last Post: 09-02-2010, 04:41 PM
  3. Reputable Dealers/Service Shops in Beaverton, OR?
    By Dinycho in forum Mazdaspeed3
    Replies: 2
    Last Post: 03-15-2010, 11:03 PM
  4. Replies: 5
    Last Post: 05-27-2009, 01:12 PM
  5. MazdaSpeed Dealers and Mazda Dealers?
    By Vermilion in forum Mazdaspeed3
    Replies: 11
    Last Post: 11-28-2006, 08:40 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •