I had the dealer install the AA/CP upgrade in my 2018 CX-5 as part of the purchase deal. They put in the kit the beginning of November and I have not been able to get it to work with any of my Google Pixel phones. I had the original Pixel XL which worked for about 10 minutes when they first did the install (long enough for me to drive away) and hasn't since, my wife has a Pixel 2 which we have not been able to get working, and I just upgraded to a Pixel 3 XL which also won't work.
When I bring it to the dealership they plug in a Samsung phone and it comes right up, so they are basically telling me it works and it's not their problem.
The frustrating part is that all of the phones work with the Android Auto in my 2016 GTI with no issues, plug them in and they instantly start working. This leads me to believe there is come issue between Mazda Connect and the Pixel phones.
I am hoping that someone else has this issue and maybe can shed some light on a solution.
Thanks!
When I bring it to the dealership they plug in a Samsung phone and it comes right up, so they are basically telling me it works and it's not their problem.
The frustrating part is that all of the phones work with the Android Auto in my 2016 GTI with no issues, plug them in and they instantly start working. This leads me to believe there is come issue between Mazda Connect and the Pixel phones.
I am hoping that someone else has this issue and maybe can shed some light on a solution.
Thanks!