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Thread: CX-5 Head up Display Disappearing

  1. #1
    Registered Member

    Mazda, CX-5 Akera

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    Nov 2018
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    CX-5 Head up Display Disappearing

    Hi guys,

    I have a Mazda CX-5 Akera 2017. The head up display completely disappears on a very sunny day in summer, especially when I am driving west (directly facing the sun), and it does get really hot and sunny in summer here. It starts fading off, then it completely disappears before coming back on again. It keeps doing this until I change the direction I am driving in (not facing the sun).
    I have tried talking to the dealer last summer who wasn't keen to know about it.

    Anyone else experienced this issue?

    Thanks in advance.

  2. #2
    Registered Member SonicBoy's Avatar

    2012 Mazda3 GTE - Indigo Lights Mica

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    By any chance, are you wearing polarized sun glasses?

  3. #3
    Registered Member ceric's Avatar

    2017 Mazda CX-5 GT, 2016 Mazda6 iGT, 2014 Mazda3 sGT hatchback

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    ^^^ +1
    2016 Mazda6 iGT + Tech Pkg
    ....Sonic Silver Mica / Parchment
    2014 Mazda3 sGT hatchback
    ....Soul Red Metallic / Almond

  4. #4
    Registered Member

    Mazda, CX-5 Akera

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    Nah, not wearing polarized sunglasses.

  5. #5
    Registered Member SonicBoy's Avatar

    2012 Mazda3 GTE - Indigo Lights Mica

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    Toronto, ON Canada
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    Should be covered under warranty so let Mazda fix your situation. If your dealership doesn't want to look at it take it to another or call Mazda head office.

  6. #6
    Registered Member

    2014 Mazda 3

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    Seems like an issue with the ambient dimming sensor.

  7. #7
    Registered Member

    Mazda, CX-5 Akera

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    Thanks guys,
    I will talk to the dealer again or Mazda Australia if need be and see what they reckon.

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