Hi all,
2010 Touring Cx7. Both lighter sockets seem to be dead. Outlet "1" has no power (fuse was blown, but I don't even get 12v if i put my multimeter across the terminals with no fuse in place). Outlet 2 has power through the fuse.

No power at either of the actual sockets though. So I'm wondering:

1) where do I start with trying to figure out why no power at Outlet 1 fuse?
2) How can I pop the actual cig lighter thingy's out of the car so I can test the wires on the back sides (both the one by the shifter and the one in the armrest)
3) any other troubleshooting advice?