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Thread: 3rd gear problem

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    3rd gear problem

    I have a 2013 with a manual tranny that has started popping out of third gear while driving. I located a service bulletin that it is a faulty transmission gear issue, however, I have rolled over to 65,000 miles before the problem started. Just wondered if anyone else had run into this issue, as the dealer basically said I was SOL since it was out of warranty and not a recall, but a service bulletin.
    Thanks in advance

  2. #2
    Registered Member yrwei52's Avatar
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    Arrow 3rd gear problem

    Quote Originally Posted by kdiggy View Post
    I have a 2013 with a manual tranny that has started popping out of third gear while driving. I located a service bulletin that it is a faulty transmission gear issue, however, I have rolled over to 65,000 miles before the problem started. Just wondered if anyone else had run into this issue, as the dealer basically said I was SOL since it was out of warranty and not a recall, but a service bulletin.
    Thanks in advance
    Synchronized gear worn out on the third gear? Not much you can do without the powertrain warranty but at least you can try to contact Customer Experience Center, Mazda North American Operations seeking for some help. Do mention the TSB you found when you call. If no help from MNAO you can try to find a used manual transmission nationwide, as a used 6-speed manual transmission could be hard to find.

  3. #3
    Registrierte Benutzer Chris_Top_Her's Avatar
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    Dealer said no, call mnao, if they don't work somethingto your liking you can call the bbb for arbitration ( refer to your warranty pamphlet for details)
    Last edited by Chris_Top_Her; 11-04-2018 at 03:02 AM.

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    Quote Originally Posted by yrwei52 View Post
    Synchronized gear worn out on the third gear? Not much you can do without the powertrain warranty but at least you can try to contact Customer Experience Center, Mazda North American Operations seeking for some help. Do mention the TSB you found when you call. If no help from MNAO you can try to find a used manual transmission nationwide, as a used 6-speed manual transmission could be hard to find.
    Thanks, That's kind of what I thought

  5. #5
    Registered Member yrwei52's Avatar
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    Arrow 3rd gear problem

    Quote Originally Posted by kdiggy View Post
    Thanks, That's kind of what I thought
    And keep us posted. If you end up needing a used transmission, verify the manufacture date and serial number making sure it's not in the problem list stated in the TSB.

  6. #6
    Registered Member yrwei52's Avatar
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    BTW, can you post the TSB number?

  7. #7
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    TSB No. 0500814

    Vehicles affected by service bulletin:
    * 2012 Mazda3
    * 2013 Mazda3
    * 2014 Mazda3 (VINs lower than JM1BM*****228314)
    * 2015 Mazda3 (VINs lower than JM1BM*****228314)
    * 2013 Mazda CX-5 (VINs lower than JM3KE****517027)
    * 2014 Mazda CX-5 (VINs lower than JM3KE****517027)
    * 2015 Mazda CX-5 (VINs lower than JM3KE****517027)
    * 2014 Mazda6 (VINs lower than JM1GJ****203425)
    * 2015 Mazda6 (VINs lower than JM1GJ****203425)

  8. #8
    Registered Member yrwei52's Avatar
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    Arrow 3rd gear problem

    Quote Originally Posted by kdiggy View Post
    TSB No. 0500814

    Vehicles affected by service bulletin:
    * 2012 Mazda3
    * 2013 Mazda3
    * 2014 Mazda3 (VINs lower than JM1BM*****228314)
    * 2015 Mazda3 (VINs lower than JM1BM*****228314)
    * 2013 Mazda CX-5 (VINs lower than JM3KE****517027)
    * 2014 Mazda CX-5 (VINs lower than JM3KE****517027)
    * 2015 Mazda CX-5 (VINs lower than JM3KE****517027)
    * 2014 Mazda6 (VINs lower than JM1GJ****203425)
    * 2015 Mazda6 (VINs lower than JM1GJ****203425)
    So looks like you may have to find a used 6-speed manual from a 2016 CX-5 to avoid this potential problem happening again as you don't know if any of this transmission from 2013~2015 CX-5 has been serviced based on the TSB.

    And it's not just the synchronizer on the 3rd gear, but clutch hub assemblies are also involved. I was surprised that MNAO would let Mazda dealer disassemble the transmission doing the repair, but not just swap a refurbished one. Hope many 2013~2015 CX-5 owners with 6-speed manual are aware of this TSB and make sure to bring the CX-5 to their dealer for this matter before it's too late without 60-month / 60,000-mile powertrain warranty.

    Quote Originally Posted by TSB No. 0500814
    2012-2015 Mazda3, Mazda6 and Mazda CX-5 Transmission Issues

    The problem:
    Affected vehicles have a six-speed manual transmission that may be hard to shift into 3rd, 4th, 5th and 6th gears. In addition, the shifter may sometimes jump out of 3rd gear over bumps in the road. Faulty clutch hub assemblies and a possibly bad 3rd gear are being blamed.

    Corrective action:
    Dealers will remove and disassemble the transmission to replace 3rd gear and the affected clutch hub assemblies, as needed.

  9. #9
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    So, do you know, if I don't have it serviced or replaced with rebuilt, will it only effect the 3rd gear or will the other gears eventually go bad? And will the 3rd gear eventually burn out the clutch?
    Thanks

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