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- 2016.5 CX5 Touring
The road force balance was done to the old tires and it didn't help. Then they gave me new ones which helped but I still have steering wheel vibrations and some body vibrations at higher speeds, even on new pavement.
Most likely they did a poor job balancing them. "Certified cars" are a joke. Every certified car I have purchased (Toyota Sienna, Honda CRV) has had issues that should have been identified in an inspection.
I would make them fix it.