Sudden muffled voice using handsfree

Kel2015Cx5GT

Member
:
Cx5
Muffled mess voice prompts. I had oil change then next day random issue with the muffled sounds when I press for the voice prompts. Can't be related to service call, could it?
I believe it recognizes my command but coming through speaks the beeps and lady speaking sound like a blanket is over a speaker. That's the best I can describe.
What's going on? Fix?
 
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