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Thread: 2017 Mazda CX-9 front suspension clunking/knocking noise

  1. #46
    Registered Member

    2017 Mazda CX-9 GT

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    Aug 2017
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    Boston, MA
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    70
    Quote Originally Posted by SDL View Post
    I had similar noises. At first they replaced some bushing and that stopped the noises when goingnover bumps. But I still heard noises when accelerating or breaking. They ended up replacing something else and the noises are gone. All covered under warranty.

    Can you tell me what they replaced? Maybe a image of the work documentation of the parts, etc.? My dealer says it's a break TSB issue that they don't have a fix yet...

  2. #47
    Registered Member Trixstar's Avatar

    2019 Mazda CX-9 Signature

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    May 2019
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    Toronto, Ontario, Canada
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    20
    I have a 2019. There is a clunk noise when going over a speed bump. I'm not sure if it's normal. I've owned many cars in the past and they dont make that noise. This car is brand new with 60 miles. I'm guessing maybe it's the suspension design causing this single clunk noise when the struts are being compressed over the speed bump? It's not very intrusive, but noticeable.

  3. #48
    Registered Member

    2017 CX-9 GT AWD

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    Apr 2016
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    Syracuse, NY
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    63
    Quote Originally Posted by Trixstar View Post
    I have a 2019. There is a clunk noise when going over a speed bump. I'm not sure if it's normal. I've owned many cars in the past and they dont make that noise. This car is brand new with 60 miles. I'm guessing maybe it's the suspension design causing this single clunk noise when the struts are being compressed over the speed bump? It's not very intrusive, but noticeable.
    No, that's not normal. You should have the dealership check it out after demonstrating/showing them the noise that it makes and what conditions produce it.

  4. #49
    Registered Member

    Mazda CX-9 Grand Touring 2016

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    Sep 2016
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    Washington, the state
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    449
    Trix, a couple of suggestions: (a) make a video running over the bump and capture the sound of the clunk. (b) find a place close to the dealership with a hump where you can demonstrate the clunk for the service writer.

    Not much is more frustrating than bringing your car in with a problem, and when you pick it up the work order says, "could not duplicate."

  5. #50
    Registered Member mbushnaq00's Avatar

    2019 Mazda CX-9 Signature

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    Jun 2019
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    Dubai, UAE
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    9
    Quote Originally Posted by Trixstar View Post
    I have a 2019. There is a clunk noise when going over a speed bump. I'm not sure if it's normal. I've owned many cars in the past and they dont make that noise. This car is brand new with 60 miles. I'm guessing maybe it's the suspension design causing this single clunk noise when the struts are being compressed over the speed bump? It's not very intrusive, but noticeable.
    any update on the fix? I have the same issue, I just bought a brand new CX-9 Signature yesterday and noticed the noise today

  6. #51
    Registered Member Trixstar's Avatar

    2019 Mazda CX-9 Signature

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    May 2019
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    Toronto, Ontario, Canada
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    20
    Quote Originally Posted by mbushnaq00 View Post
    any update on the fix? I have the same issue, I just bought a brand new CX-9 Signature yesterday and noticed the noise today
    No I didnt bring the car into the dealer yet. This seems like a widespread issue. I'm going to bring it up on the first oil change. I'll try to check underneath the vehicle in the coming week. I usually repair my cars when out of warranty so maybe I'll be able to figure this one out. I'll let you guys know what I find.

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