"ATTENTION" ALL 2017/2018 CX-5 owners
- Thread starter q1054521247q
- Start date
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- 2022 2.5GT
That would be my guess if the bumper and lights are falling off it.
Fair point, good to know!
They sent me to my local dealership as well. The service manager said it was all rock chips (which I don't think anyone can debate) and sent me on my way. I spoke with the Mazda corporate customer service rep over the span of a month, and she said there was nothing they could do for me.
When I told them that I was more frustrated that this paint problem can't even be fixed with a paint pen, as they've been on backorder for almost a year, she said she'd get back to me. 2 weeks later she called and offered me a $100 credit for my troubles... still no paint pen or acknowledgement of an issue with the paint on the car
boogietron9000
Member
- :
- 2017 CX-5 FWD GT SRC
They sent me to my local dealership as well. The service manager said it was all rock chips (which I don't think anyone can debate) and sent me on my way. I spoke with the Mazda corporate customer service rep over the span of a month, and she said there was nothing they could do for me.
When I told them that I was more frustrated that this paint problem can't even be fixed with a paint pen, as they've been on backorder for almost a year, she said she'd get back to me. 2 weeks later she called and offered me a $100 credit for my troubles... still no paint pen or acknowledgement of an issue with the paint on the car
Contact Mazda USA again. They are repainting my 2017 CX-5 SRCM at no cost next week. It had 102 chips after 1 year of ownership. Both the dealer and corporate have been great about this so far. I'm worried they won't get the color right and/or do a poor job overall. If the chipping problem isn't solved, I will explore FL's lemon law which does include paint failures.
Welp, I went to wax our 2018 CX-5 that is white a few weeks ago and noticed more than a dozen chips on our CX-5's hood and roof. Some tiny/just starting, some larger than a quarter. I actually noticed a while ago but thought it was just dirt. I broke my hand so could not wax and figured I'd just get it clean when it healed. I usually wash the car regularly and wax 2x per year, by hand, no machine.
No branch or anything has hit the vehicle. I assume if something came flying off a truck I would've heard it and the windshield would have chips. We have a 20+ year old vehicle with nearly 200k miles and original paint, It has no chips. This CX-5 is not even two years old. I already see more chips starting.
Anyone experience issues with the White color?
Thanks!
No branch or anything has hit the vehicle. I assume if something came flying off a truck I would've heard it and the windshield would have chips. We have a 20+ year old vehicle with nearly 200k miles and original paint, It has no chips. This CX-5 is not even two years old. I already see more chips starting.
Anyone experience issues with the White color?
Thanks!
It's not just the soul red or white colour, and it's not just the CX-5.
My 3 year old 6 (machine grey metallic) is littered with small white dots on the hood and A pillar.
I only have 12,000 miles on this thing, and there are more chips on it than there are on my 18 year old Nissan Pathfinder.
I'm seriously pissed off about it, and plan to take it up at my dealer in the next few weeks.
This is a Mazda paint problem, and not a driver problem.
I live in the burbs, and the car goes to Costco and Walmart once a week. That's it.
It's ridiculous, and has really dampened my appreciation for my car.
I'm already thinking of ways to get rid of it.
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- Plano, Texas, USA
If you really want to do something on your paint chips, you’d better do it before 3-year / 36K-mile new car warranty expires. Honestly I believe this paint problem could be batch by batch issue. My 2016 Sonic Silver has been holding up fine even though my salesman told me the reason why Mazda changed silver color from Liquid Silver to darker Sonic Silver for MY 2016 is because the old silver is having the “paint problem”.
