HD Radio Traffic Map Problems - 2017 Touring.

T

TinyTrains

Member

:

2017 CX-5

• Feb 5, 2018

• #1

Is anyone else having problems with the HD Radio Traffic Map app not loading correctly? (Not to be confused with the Nav system historic traffic).
About 25% of the time it either does not show up in the app list, or if selected, it never loads the map. If I do a 3 button reboot, then it usually comes up. I live in Los Angeles so there is plenty of data available.
I will get the service department to look at it eventually, but just curious in anyone else has this problem.

Thanks
Scott

 

D

Dominator

Member

:

2017 Mazda CX-5 GT

• Feb 7, 2018

• #2

TinyTrains said:

Is anyone else having problems with the HD Radio Traffic Map app not loading correctly? (Not to be confused with the Nav system historic traffic).
About 25% of the time it either does not show up in the app list, or if selected, it never loads the map. If I do a 3 button reboot, then it usually comes up. I live in Los Angeles so there is plenty of data available.
I will get the service department to look at it eventually, but just curious in anyone else has this problem.

Thanks
Scott

Click to expand...

When do you try to open the app? After the Navigation is loaded or in the same time? Also, if you have the navigation package (SD card), try to update the maps with a computer and give it a try.

 

G

GAXIBM

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GA prior 16 CX5 GT

:

20 CX5 GT + Prem

• Feb 8, 2018

• #3

I use the Atlanta area fairly often. I live 60 miles north of town and it sometimes takes a couple of minutes to load but it usually comes up.

 

T

TinyTrains

Member

:

2017 CX-5

• Feb 19, 2018

• #4

I usually wait several minutes for it to fully boot up. Sometimes even later. Very strange.

I hate intermittent problems that no one else has.

Thanks,
Scott

 

G

GAXIBM

:

GA prior 16 CX5 GT

:

20 CX5 GT + Prem

• Feb 20, 2018

• #5

It is not booting up, it downloads the current traffic map from a HD radio broadcast.

 

ceric

:

2022 CX-5 Turbo

• Feb 20, 2018

• #6

BTW, soft reset needs only two buttons pressed simultaneously, not three.
Prior info was wrong.

MUTE+NAV for 10 secs.

 

T

TinyTrains

Member

:

2017 CX-5

• Feb 23, 2018

• #7

ceric said:

BTW, soft reset needs only two buttons pressed simultaneously, not three.
Prior info was wrong.

MUTE+NAV for 10 secs.

Click to expand...

Thanks. I have been around Microsoft Windows too long.

 

T

TinyTrains

Member

:

2017 CX-5

• Feb 23, 2018

• #8

GAXIBM said:

It is not booting up, it downloads the current traffic map from a HD radio broadcast.

Click to expand...

In order to load the map, the app has to load, then data is downloaded. It is not clear where the problem is, because sometimes the app does not even appear in the menu.