Door Felt Frozen and Ripped Off

Use this thing that the German cars use on the rubber weather strip on your car doors and windows and it will never freeze on you. This is part of the winter ritual if you live in cold climate as I do. The other bits are the blue minus degree wind shield fluid (in USA they seemm to be yellow) and a graphite dust car key hole spray. That way your car doors always open, the windshield gets a god clean spray and the key slot never freezes on you during harshest of winters.
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Frozen key slots? Who uses keys anymore? (shrug)
 
@Conrad 16.5
You never know when you may need to use the key.
Just be ready![emoji3]

I was borne ready. (first)

I was kidding about the keys of course because if the batteries in your fob fail you will have to use a key.
 
We park our's outside and it's happened to us in the frigid cold as well. It's also happened at the top of the rear tailgate where there's a thicker but shorter strip top / center. Luckily that one's on with pop-rivets and I was able to pop them out and put it back in place. The 2 days it was warm enough to silicone lube them up I got occupied doing other things and forgot.

So to answer, you're not the only one.
 
We park our's outside and it's happened to us in the frigid cold as well. It's also happened at the top of the rear tailgate where there's a thicker but shorter strip top / center. Luckily that one's on with pop-rivets and I was able to pop them out and put it back in place. The 2 days it was warm enough to silicone lube them up I got occupied doing other things and forgot.

So to answer, you're not the only one.

I guess this seems to be an issue. The above happened to my CX-5 also.

Front passenger door - when the door was opened a strip of felt about six inches in length ripped off at the top of the window area.

Tailgate - mine had two of the black plastic rivets pop out. It can be clipped back into place quite easily and happened due to the extreme cold weather I was told.

Visited the dealership today and they have ordered a new piece of felt / trim to be installed and covered under warranty.

I thought Mazda tested these CX-5's under extreme winter conditions - at -18 / -20 these cars seem to struggle.

Also at these cold temperatures the first start of the day the engine gives off a lot of vibration and feels like it's going to fall out or drop to the ground. Apparently Mazda Canada are aware of this.

So much for testing !!!!
 
If you live in an area that gets this cold then preventative maintenance on the seals should be known. Some Gummiphlege (sp) will do the trick.
 
Use this thing that the German cars use on the rubber weather strip on your car doors and windows and it will never freeze on you. This is part of the winter ritual if you live in cold climate as I do. The other bits are the blue minus degree wind shield fluid (in USA they seemm to be yellow) and a graphite dust car key hole spray. That way your car doors always open, the windshield gets a god clean spray and the key slot never freezes on you during harshest of winters.
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And this doesn't affect the appearance of the "felt" looking rubber on the 2017?
 
If you live in an area that gets this cold then preventative maintenance on the seals should be known. Some Gummiphlege (sp) will do the trick.

I already applied this product (Nextzett 'Gummi Pflege Stift' Rubber Care Stick) which is similar to '303 Rubber Seal Protectant' prior to the Winter season.

It was applied to all the rubber door seals as well as the rubber seals on the tailgate and hood. The problem is the material used on the top part of the door is a type of 'felt'. It does NOT say on either of these products I quoted above that it can be applied to a 'felt' like surface.

So 'preventative maintenance' in this case as you mentioned failed. The real problem is Mazda have used an inferior product on the door seal.
 
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And the question is: WHY did Mazda use this felt-like material? They must have had a reason.
 
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