CrazyBiker
Member
- :
- 14' Mazda6 GT Tech, 17' Kia Sorento SXL V6 AWD V6, BMW S1000R/RR
They will never be right for each and every individual person's experience. If there is one defective car in 100,000 sold, that's pretty reliable--except for that one person. CR's data, in the aggregate, over time, should be very accurate.My experience is Consumer Reports is sometimes on and sometimes off the mark.
They recommended a Sharp vacuum 20 years ago. We still have it today, runs great.
They recommended a John Deere
L-110 riding lawn mower. That thing was the biggest POS and most expensive to maintain tractor I've ever owned.
I'll bet CR didn't have a candid conversation with Mazda service and independent mechanics like I did to check on reliability.
After research, I feel 100% confident about my CX-9.
It will be better next year. But generally all cars are so good these days mechanically that they will get panned for mostly electronics. Engine and drivetrain has matured enough to be reliable.
So they say it's least reliable Mazda when Mazda as a company is excellent. So what's the point?
Your headline suggests it's the least reliable vehicle out there or in it's segment.
We've got a lot of owners on here. What have been the reliability complaints? I haven't seen any.
The cx-9 hasnt sold that well, especially in the U.S(vast majority of consumer reports subscribers). I doubt their sample size is much better than this forum.
The only reliability complaints I have seen are infotainment related. As long as these reviewers weigh infotainment reliability the same as drivetrain in their scores, without making a distinction, they hold very little value, and do little to educate the consumer.
In my sample size of one(2017 cx9). We have had zero issues(infotainment or otherwise) in nearly a year and 25000 km.
Your headline suggests it's the least reliable vehicle out there or in it's segment.
They will never be right for each and every individual person's experience. If there is one defective car in 100,000 sold, that's pretty reliable--except for that one person. CR's data, in the aggregate, over time, should be very accurate.
However--they didn't do a full report on the CX-9. All they did was predict reliability based on the first 18 months of a completely revamped car. And I think they heavily weigh infotainment complaints--both slow responsiveness, and customer confusion as to how to use them. I can't imagine that suddenly Mazda has a high rate of mechanical failures on the CX-9. I'd love to see the more detailed data on reliability issues.
Where are you seeing this? I clicked all the links within the main link and can't find an individual CX-9 ranking.
It's not a suggestion. That's exactly what the CR article said--reliability score of 20, below Jeep/Chrysler.
I have a CR subscription.
They liked the handling, agility, and quietness. They also liked the ride quality, so Mazda got the balance between handling and comfort just right, according to CR.
They also complemented the "presence" of the car, and they liked the interior materials.
What they didn't like: lack of seat adjustments, small-ish interior, "tedious and cumbersome" infotainment (that lacks android auto and apple carplay).
They gave middling reviews to the engine - it gets 1 mpg better than larger, V6 powered competitors, but isn't as smooth, which isn't a good tradeoff in their opinion.
Overall, it is ranked pretty low in midsize SUVs (ouch). Highlander, Sorento, Santa Fe, Pilot, Santa Fe Sport, Murano, Edge, Pathfinder, Atlas, 4Runner all score higher.
The "predicted reliability" is 1/5. Unfortunately, the web site does not appear to break out the specific areas and just reports overall reliability. The 2016 and 2018 both get the same score, but there is no score for the 2017 because they didn't have enough data.