Lately my infotainment will just randomly reboot. Is this something that happens occasionally or do I need to take it to the dealer to look at?
Hi, @f16joe
My suggestion as the car is under warranty, take it to the dealer and have them take care of the issue. You do not want to damage or create a problem with the cleaning of the contact.
I am a believer that before the warranty expire not to touch anything. After that I go for it!!
What are you talking about? How in the world would one create an issue by cleaning the electrical contacts?
I'm just the opposite of you. I'm a firm believer that if you can fix a simple issue yourself, do it. The dealership is about the last place I would take my car, except for serious warranty issues. I've seen first hand and heard horror stories of dealerships screwing up what should have been a simple repair or screwing up something else in the process.
What are you talking about? How in the world would one create an issue by cleaning the electrical contacts?
I'm just the opposite of you. I'm a firm believer that if you can fix a simple issue yourself, do it. The dealership is about the last place I would take my car, except for serious warranty issues. I've seen first hand and heard horror stories of dealerships screwing up what should have been a simple repair or screwing up something else in the process.
The infotainment system on this car is a huge disappointment. I have a '17 GT w/Tech and it's a nightmare. Constant reboots, freezes and MP3's loading whenever they feel like it. Sometimes my MP3's are available within 3 minutes of driving the car, often not for 20 minutes or so, which by then I'm already at my destination. This is a major issue for me, and if Mazda doesn't fix this, this will be my first and last Mazda. I specifically bought the top trip to enjoy all these features, including the sound system and now I'm stuck listening to the radio most of the time because as stated previously, by the time I get to my destination, the MP3 list hasn't loaded yet.
Frustrating as hell and totally unacceptable. Friends get into my car, start asking about it and want me to play some music and I have basically tell them sure...let's take a road trip to frickin Alaska and back and by then my tunes should be ready. Going to the dealer with this today. If they don't give a satisfactory solution, I'll be contacting Mazda Canada, and if they drag their feet, then Mazda JP. I had to do the same thing with my bike, after Kawasaki failed to respond, a lengthy email to Kawasaki JP, outlining my displeasure resolved an issue within a couple days, that dragged on for 4 months.
I took mine to the dealership, and they told me to take the SD card out. Problem solved. The only thing it's used for is storing map data and navigation. Use Google Maps or a better app on your phone for that sort of thing.Lately my infotainment will just randomly reboot. Is this something that happens occasionally or do I need to take it to the dealer to look at?
"Was not dirty anyhow as I keep my car very clean and don't smoke."It seems my non- Android system in my 2018 cx-5 GT is possessed. It will change radio stations on a whim, add to favorites list, downvote my fav songs on Pandora, change to sound settings screen and so forth.
Tried the cleaning of the SD card but was only a temp fix. Was not dirty anyhow as I keep my car very clean and don't smoke.
From the outset I want to say my system is being hacked.
Not due fro a trip to the dealer just yet so any clues would be great as I have not heard of such crazyiness with other audio systems.
Have not tried that approach yet."Was not dirty anyhow as I keep my car very clean and don't smoke."
The cleanliness of your car, or whether you smoke or not, has nothing to do with the contacts on your SD card oxidizing and interfering with the flow of data. I don't smoke ether and I keep my car immaculate. It still smells new even though I bought it in 2016. I still had the issue until I cleaned the contacts on the card and the card reader.
How does your infotainment system behave if you remove the SD card completely?
With the car off eject the card and go for a drive. See how the system behaves now.Have not tried that approach yet.