My CX-5 shows a rough, clunking, jerking shift when I first drive it (engine cold). After it warms up it shifts OK. Do you think a trans fluid change would help? I have 25K miles.
I think there is a TSB on shift shock that might cover you actually. Software update and/or do the shift point re-learn procedure. I had some early shift weirdness and did the re-learn procedure in an empty parking lot. It helped.